Sr Dir Regional Services

Kforce, Inc; Austin (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Kforce, Inc based in Austin, Texas is seeking a Market Director. This role is pivotal in managing operations and driving revenue growth across service offerings. The Market Director will oversee staff, implement training programs, and develop effective sales strategies.

The ideal candidate has a bachelor’s degree and extensive experience in the staffing industry, with a proven sales record. The position requires strong leadership skills and a commitment to exceptional customer service.

Qualifications

• Strong ability to influence and persuade stakeholders.
• Proven track record in sales and managing multiple locations.
• Experience in developing large accounts.

Responsibilities

• Manage and direct operations for revenue growth.
• Supervise staff and coordinate training programs.
• Execute sales plans and ensure adherence to KPIs.
• Collaborate with Market Directors for strategy development.

Skills

Customer service commitment

Leadership and team environment promotion

Verbal and written communication skills

Negotiation skills

Time management

Entrepreneurial mindset

Education

Bachelor’s degree

Seven plus years in staffing industry

Job description

SUMMARY

The Market Director is responsible and accountable for managing and directing operations within a given market to achieve ongoing revenue growth, profitability and productivity in multiple service offerings.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervises Directors, Managers, Account Executives, Associates, and other staff as appropriate.
• Manages the staffing, training and development of all employees in the market. Ensures employees have accessibility to appropriate training tools and coordinates with the Corporate Training Department as required.
• Promotes cross‑selling and proactive sharing of account information among Kforce divisions under their control.
• Develops and executes the overall sales plan for the market including territory alignment, account assignment and adherence to KPI requirements.
• Works with all product groups in the market to maximize overall sales effectiveness.
• Responsible for profit and loss of the assigned locations.
• Manages and deploys company assets in a cost‑effective manner.
• Works directly with other Market Directors and Vice Presidents to develop and share ideas and business strategies across markets.
• Ensures all corporate directives are executed completely and in a timely fashion.
• Participates in client visits and monitors the overall client satisfaction rate in the market.

SUPERVISORY RESPONSIBILITIES

None required.

KEY SUCCESS INDICATORS / ATTRIBUTES

• Demonstrates a strong commitment to exceptional customer service and leadership among peers.
• Strong commitment to promoting a team environment and a client focus.
• Demonstrates exceptional verbal and written communication skills.
• Exhibits excellent interpersonal skills and confidence when interacting with others.
• Strong problem‑solving and negotiation skills.
• Ability to influence and persuade to achieve desired outcomes.
• Proficient at handling difficult situations with professionalism and respect.
• Possesses sound judgment and reasoning abilities.
• Exhibits a strong drive for results and success; conveys urgency to achieve outcomes and exceed expectations; persists despite obstacles, setbacks and competing influences.
• Develops and maintains relationships with key business partners by building personal credibility and solid trust.
• Is self‑motivated and self‑directed.
• Exhibits an entrepreneurial mindset and professional image.
• Possesses strong time management and organizational skills.
• Demonstrates exceptional presentation skills.
• Proactively leverages ideas, insights, and relationships to generate new business for Kforce.
• Has a proven ability to engage prospective clients confidently; determines interests and motivators of key decision‑makers.

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree and seven plus years of related product/business experience preferably within the staffing industry. Proven sales record of accomplishment in developing large accounts. Previous experience managing multiple locations and staff levels is essential.

CERTIFICATES AND/OR LICENSES

• None required.

EEO STATEMENT

Kforce is an equal opportunity employer that has veterans and disabled affirmative action programs.