On behalf of our client, a developer of premium cold brew coffee solutions that enable hotels, restaurants, cafés, and other hospitality operators to deliver exceptional coffee with speed, consistency, and minimal operational complexity. We are seeking a Sales Director to lead the growth within the hotel, restaurant, and café (HORECA) market across the United States.
MAKING AN IMPACT
- Lead and develop a growing team of Account Executives.
- Establish clear performance expectations, accountability, and coaching rhythms.
- Conduct regular pipeline reviews, deal strategy sessions, and forecast meetings.
- Recruit, onboard, and develop future sales talent.
- Foster a high-performance, customer-focused sales culture.
Strategic Sales
- Personally manage high-value and strategic hospitality opportunities.
- Build relationships with hotel ownership groups, restaurant groups, hospitality operators, and strategic partners.
- Support complex negotiations and executive-level customer presentations.
- Assist Account executives with key opportunities throughout the sales cycle.
- Help accelerate strategic national and regional accounts.
- Build predictable pipeline generation processes.
- Drive outbound prospecting discipline across the sales organization.
- Improve opportunity qualification and sales conversion.
- Ensure accurate forecasting and pipeline management within HubSpot.
- Develop territory strategies that maximize account density and recurring revenue.
Sales Process & execution
- Refine and standardize the sales methodology.
- Develop playbooks, sales tools, pricing guidance, and objection handling.
- Improve demo effectiveness and customer onboarding processes.
- Shorten sales cycles through disciplined execution and consistent coaching.
- Partner closely with Marketing and Product to improve commercial effectiveness.
Market Development
- Identify high-potential hospitality segments and geographic expansion opportunities.
- Build relationships with industry influencers, consultants, and strategic partners.
- Represent company at hospitality conferences, trade shows, and customer events.
- Develop reference customers that accelerate adoption in new markets.
Voice of Customer
- Serve as the commercial voice of the customer within the company.
- Provide leadership with competitive insights, pricing, customer feedback & market trends.
- Help prioritize product enhancements and commercial initiatives based on customer demand.
- Continuously improve messaging, positioning, and sales enablement materials.
ABOUT YOU
- You are an experienced commercial leader who enjoys building businesses.
- You know how to create pipeline, close complex opportunities, coach salespeople, and build repeatable processes that scale.
- You believe great sales leadership starts in the field. You're comfortable joining customer meetings, delivering product demos, helping negotiate complex deals, and coaching reps in real time.
- You thrive in startup environments where resources are limited, expectations are high, and every hire, customer, and process matters.
- You are equally motivated by winning strategic accounts and helping your team succeed.
WHAT YOU BRING
- 7–12+ years of B2B sales experience within hospitality, foodservice, beverage equipment, restaurant technology, or related industries.
- 3–5+ years leading sales teams in high-growth or entrepreneurial environments.
- Demonstrated success managing both individual sales responsibilities and people leadership.
- Experience selling into hotels, restaurants, cafes, hospitality groups, or foodservice operators.
- Strong forecasting, pipeline management, and CRM discipline.
- Experience hiring, coaching, and developing high-performing sales professionals.
- Excellent executive communication and presentation skills.
- High ownership mindset with the ability to operate independently.
- Willingness to travel approximately 40–50%.
MEASURING SUCCESS
- HoReCa revenue growth
- Machine placements and recurring consumables revenue
- Pipeline creation and pipeline coverage
- Forecast accuracy
- Win rate and sales cycle efficiency
- Account executive productivity and quota attainment
- New strategic accounts acquired
- Sales team hiring, onboarding, and retention
- Development of scalable sales processes and playbooks
WHY JOIN US ?
- Build one of the company's most important commercial functions.
- Lead the expansion of an innovative hospitality platform with significant recurring revenue.
- Work directly with executive leadership to shape sales strategy and organizational growth.
- Hire and develop the next generation of commercial talent.
- Help define how the company scales nationally across the HoReCa market.
- Join a fast-growing company where your impact will be visible from day one.
Job Location:
- Ideally located in the greater New York City metro area (NJ or CT secondary preference)