Sales Director

SBMG; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401(k) with company matching

Monthly commissions

Career advancement

Job summary

SBMG is seeking a Sales Director to lead sales initiatives, grow revenue across hotel properties, and strengthen partnerships with clients and vendors. You will drive strategic opportunities, provide accurate proposals, and guide the team to deliver exceptional event experiences.

The role emphasizes leadership, relationship building, and performance analysis to meet aggressive sales targets while maintaining SBMG's standards of service excellence.

Qualifications

• Proven track record in sales growth and client management.
• Strong leadership, communication, and negotiation abilities.
• Ability to prepare accurate estimates and manage multiple client needs.

Responsibilities

• Drive sales and revenue growth across hotel properties and markets.
• Develop and maintain relationships with hotel leadership, clients, and vendors.
• Prepare accurate audiovisual estimates and proposals.
• Lead client walkthroughs and sales meetings, acting as primary contact.
• Identify upsell opportunities while maintaining high customer satisfaction.
• Analyze sales performance, revenue trends, and forecasts for leadership.
• Coach and develop team members to ensure service excellence.
• Collaborate with AV technicians and operations for successful events.

Skills

Sales Leadership

Account Management

Relationship Building

Negotiation

Forecasting

Hospitality Industry

Job description

Description

We are seeking a motivated, results-driven Sales Director to lead sales initiatives, develop new business opportunities, and strengthen existing hotel partnerships. The ideal candidate is a strong leader with a passion for relationship building, revenue growth, and delivering exceptional client experiences.

Requirements

Key Responsibilities

• Drive sales and revenue growth across assigned hotel properties and markets.
• Develop and maintain strong relationships with hotel leadership, clients, and vendors.
• Prepare accurate and timely audiovisual estimates and proposals.
• Participate in client walkthroughs, pre-conference meetings, post-conference meetings, and hotel sales meetings.
• Serve as a primary point of contact for hotel partners and event clients.
• Identify upselling opportunities while maintaining high levels of customer satisfaction.
• Analyze sales performance, revenue trends, and forecasts, providing reports to senior leadership.
• Lead, coach, and develop team members to ensure exceptional customer service and operational performance.
• Collaborate with AV technicians and operations teams to ensure successful event execution.
• Resolve client concerns and provide solutions in fast-paced, high-pressure environments.
• Maintain SBMG's standards of professionalism, communication, and service excellence.

Qualifications & Requirements

• Experience in sales, account management, hospitality, audiovisual services, or event production.
• Strong leadership, communication, negotiation, and relationship-building skills.
• Ability to prepare accurate estimates and manage multiple client needs.
• Working knowledge of audiovisual equipment, event production, and technical support.
• Experience analyzing sales performance, revenue, and forecasting.
• Ability to lead, motivate, and support employees while maintaining service standards.
• Strong organizational skills and the ability to respond effectively to changing event demands.
• Commitment to professionalism, customer satisfaction, and teamwork.

Benefits & Perks

• Medical, dental, vision, and life insurance
• Three weeks of upfront paid time off
• 401(k) with company matching
• Monthly commission opportunities
• Career advancement and professional development