Sales Development Representative - Restaurant Technology

POSLABS Inc.; Cupertino (CA); Hybrid; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Career growth opportunities

Job summary

eatOS POS Inc. is a cloud-based restaurant technology startup delivering end-to-end solutions to simplify operations, improve guest experience, reduce costs, and help restaurants engage their communities.

We’re building the future of restaurant management and our sales team is at the heart of that growth. As a Sales Development Representative, you will own the full sales cycle from prospecting and outbound outreach to closing, and then transition customers into early success.

Qualifications

• Sales experience with cold calling and local business canvassing preferred.
• General computer and email proficiency.
• Ability to prioritize tasks and work independently.
• Strong conversational skills with the ability to demonstrate empathy and value.
• Self-motivated, creative, and flexible under pressure.
• Strong phone presence and communication skills.
• Ability to sell across multiple decision-making levels.
• Comfortable working in fast-paced, entrepreneurial environments.

Responsibilities

• Own and manage a pipeline of prospective clients using CRM tools.
• Conduct a high volume of outbound sales calls and in-person prospecting.
• Educate prospects on eatOS and related SaaS offerings.
• Adapt product recommendations to meet individual client needs.
• Consistently meet and exceed monthly sales targets.
• Manage post-sale customer onboarding for new clients.
• Guide early-stage customers through product implementation and adoption.
• Identify upsell and cross-sell opportunities based on customer needs.
• Maintain ongoing relationships with customers to ensure satisfaction and retention.
• Gather customer feedback and communicate product improvement requests to product team.
• Support customer success metrics and ensure positive outcomes during first 60 days.

Skills

Sales experience

Cold calling

Local canvassing

CRM tools

Strong communication

Independent work

Empathy

Fast-paced

Remote teamwork

Tools

CRM tools

Job description

Sales Development Representative (Restaurant Technology).

eatOS POS Inc. is a cloud-based restaurant technology startup delivering end-to-end solutions that simplify operations, improve guest experience, reduce costs, and help restaurants engage their communities. We're building the future of restaurant management and our sales team is at the heart of that growth.

Job Highlights

• Position: Sales Development Representative.
• Industry: Restaurant Technology / SaaS.
• Schedule: Full-time.
• Location: Remote, Hybrid, and or Office-based (Los Angeles area preferred).
• Start Date: Immediate start date.
• Compensation: Competitive base salary + performance incentives.
• Employment Type: Full-time (In-Person, Remote and or Hybrid).

About The Role

As a Sales Development Representative, you will own the full sales cycle from prospecting and outbound outreach to closing, and then transition customers into early success. You will use a consultative approach to introduce restaurants to eatOS and related SaaS products while building strong relationships with restaurant owners and decision-makers. This role is ideal for someone who is self-starter goal-oriented, organized, resilient, and excited to grow into a leadership role.

Key Responsibilities

Sales & Prospecting:

• Own and manage a pipeline of prospective clients using CRM tools.
• Conduct a high volume of outbound sales calls and in-person prospecting.
• Educate prospects on eatOS and related SaaS offerings.
• Adapt product recommendations to meet individual client needs.
• Consistently meet and exceed monthly sales targets.

Customer Success Representative

• Manage post-sale customer onboarding for new clients.
• Guide early-stage customers through product implementation and adoption.
• Identify upsell and cross-sell opportunities based on customer needs.
• Maintain ongoing relationships with customers to ensure satisfaction and retention.
• Gather customer feedback and communicate product improvement requests to product team.
• Support customer success metrics and ensure positive outcomes during first 60 days.

Requirements

• Sales experience with cold calling and local businesses canvassing preferred.
• General computer and email proficiency.
• Ability to prioritize tasks and work independently.
• Strong conversational skills with the ability to demonstrate empathy and value.
• Self-motivated, creative, and flexible under pressure.
• Strong phone presence and communication skills.
• Ability to sell across multiple decision-making levels.
• Comfortable working in fast-paced, entrepreneurial environments.

A Plus If You Have

• Sales experience in restaurant, hospitality, or food service industries (must include proven selling background, not just industry exposure).
• Customer success or account management experience.
• Startup or entrepreneurial experience.
• Experience working remotely or with virtual teams.

Why Join EatOS

• Be part of a fast-growing restaurant technology company.
• Collaborative, high-energy team culture.
• Opportunity for career growth and leadership development.
• Competitive salary and commission structure.
• Medical, Dental, and Vision Insurance.
• Chance to be part of something big and industry-changing.