Sales Development Representative [Remote]

CyberArrow; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Fully remote

Job summary

CyberArrow is seeking a Sales Development Representative to drive new customer acquisition for its B2B SaaS offerings. This fully remote role involves generating own leads, handling inbound inquiries, and meeting monthly sales targets while delivering compelling discovery and product demonstrations.

You will maintain CRM records, educate clients on products and pricing, and act as a customer advocate, working with a fast-growing, startup-like team.

Qualifications

• Excellent written/verbal communication skills in English.
• Minimum 2-4 years' experience in an account management or customer success role.
• University degree.
• Proven track record of hitting set KPIs.

Responsibilities

• Acquire new customers and generate your own leads.
• Attend to inbound leads.
• Meeting and/or exceeding set monthly sales targets and quotas.
• Delivering outstanding discovery/sales demonstration meetings.
• Delivering outstanding product demonstrations.
• Maintaining client and prospect records within CyberArrow's CRM system.
• Educating clients and answering their questions about products, prices etc.
• Promote customer loyalty and act as a customer advocate.
• Any other duties as directed by your line manager.

Skills

Communication skills

Sales process knowledge

Learning agility

B2B SaaS familiarity

Account management

Education

University degree

Tools

CRM software

Job description

Company Description

CyberArrow is your top solution to stress-free cyber security compliance and awareness. We are trusted by the world's biggest brands including but not limited to: Emirates Airlines, American Express, Bupa and others. We help companies with their security compliance requirements and programs. CyberArrow is currently investing significant resources to deliver successful revenue increase across its Enterprise GRC and Awareness Platform offerings. Sales Development Representatives have a critical role in providing customer acquisition.

Requirements

• Min 2-4 year’s experience in B2B SaaS business.
• A good understanding of the sales process.
• Champion mindset.
• Quick learner of IT concepts and software.
• Excellent written/verbal communication skills in English.

Responsibilities

• Acquire new customers and generate your own leads.
• Attend to inbound leads.
• Meeting and/or exceeding set monthly sales targets and quotas.
• Delivering outstanding discovery/sales demonstration meetings.
• Delivering outstanding product demonstrations.
• Maintaining client and prospect records within CyberArrow 's CRM system.
• Educating clients and answering their questions about products, prices etc.
• Promote customer loyalty and act as a customer advocate.
• Any other duties as directed by your line manager.

Must-haves

• Exposure to B2B SaaS applications. This should either be direct work experience in the space or deep personal interest coupled with work experience on an innovative B2B SaaS product or service.
• Minimum 2-4 years' experience in an account management or customer success role.
• Excellent presentation skills.
• University degree.
• Proven track record of hitting set KPIs.

Nice-to-haves

• Experience within the GRC field and/or SaaS offerings.
• Been part of fast-growing start-ups in the tech industry before.
• Knowledge of the Cyber security GRC market.

Key Outcomes & Metrics

Team and company progress is measured in monthly OKRs. Monthly and quarterly sales performance targets.

What you’ll get

Ability to implement your ideas - fail fast, learn faster. Work with founders who are the only official UAE Delegates in the Global ISO working group being responsible for writing global cyber security standards. Be part of a multi-cultural team where you will add your own touch by building a high performing sales- and customer success team. Outcome based work environment. A culture that empowers you to take ownership and implement your ideas.

Location: Fully remote - work from anywhere.