Sales Development Representative (Outbound)

Bitwarden; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Bitwarden is seeking an outbound Sales Development Representative (SDR) to be the first point of contact for potential customers. You will develop an understanding of our sales process, research leads, initiate new relationships, and set the stage for our sales team’s success.

This is a fully remote role, located in the United States, with no visa sponsorship at this time. You will engage in outbound sales activities, showcasing our offerings, and partnering with the broader sales organization

Qualifications

• 2+ years outbound sales experience in technology/SaaS.
• Experience using a CRM tool such as HubSpot, Outreach, or a similar tool.
• Experience using prospecting tools like LinkedIn Sales Navigator or ZoomInfo in Enterprise B2B contexts.
• Strong verbal communication with ability to articulate technical information concisely.
• Proven problem-solving, time management, and organizational skills.
• Innovative thinker who thrives in a dynamic environment.
• Collaborative team player with willingness to share best practices.
• Demonstrates persistence, resilience, and proactive issue resolution.
• A 4-year degree or equivalent is preferred.

Responsibilities

• Generate sales leads by prospecting and engaging potential Mid-Market and Enterprise clients through outbound outreach.
• Manage and maintain an outbound sales pipeline and qualify leads.
• Identify client needs and suggest appropriate solutions.
• Follow the sales playbook to guide leads through an Account Executive-led buying process.
• Adhere to SLAs on lead outreach and follow-up intervals.

Skills

Outbound sales experience

CRM usage

Prospecting tools

Verbal communication

Problem-solving

Time management

Organizational skills

Adaptability

Team collaboration

Persistence

Education

4-year degree or equivalent

Tools

HubSpot

Outreach

LinkedIn Sales Navigator

ZoomInfo

Job description

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California. Learn more at bitwarden.com.

As an outbound Sales Development Representative (SDR) at Bitwarden, you will play a pivotal role as a Product Specialist, acting as the first point of contact for potential customers. Your responsibilities will include developing a deep understanding of our sales process, researching leads, initiating new relationships, and setting the stage for our sales team’s success. You will engage primarily in outbound sales activities, showcasing our offerings compellingly through various channels.

This is an all-remote team ,and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time.

RESPONSIBILITIES

• Generate sales leads by effectively prospecting and engaging potential Mid-Market and Enterprise clients through outbound outreach.
• Manage and maintain an outbound sales pipeline, ensuring optimal lead and prospect qualification.
• Identify and respond to potential client’s needs and suggest appropriate solutions.
• Follow the sales playbook to guide sales leads through an Account Executive-led buying process.
• Adhere to service-level agreements on lead outreach and follow-up intervals.

WHAT YOU BRING TO BITWARDEN

• 2+ years of outbound sales experience as a Sales Development Representative in the technology / SaaS space.
• Experience using a CRM tool such as HubSpot, Outreach, or a similar engagement tool.
• Experience using prospecting tools like LinkedIn Sales Navigator, ZoomInfo, or similar, particularly in Enterprise B2B environments.
• Strong verbal communication skills with the ability to quickly articulate technical information concisely.
• Effective problem-solving abilities, coupled with strong time management and organizational skills.
• Innovative thinker who thrives in a dynamic and evolving environment.
• Collaborative team player willing to share best practices and learn from others.
• Demonstrates persistence, resilience, and a proactive approach to issue resolution.
• A 4-year degree or equivalent is preferred.

WHAT TO EXPECT IN THE INTERVIEW PROCESS

• Screening Call with the Talent Acquisition Team
• Interview with SDR Manager
• SDR Skills Assessment
• Interview with Head of Enablement
• Interview with CSO
• References

A FEW REASONS TO WORK WITH US

• Our user community loves us, and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone, from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open-source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world.
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.