Sales Development Representative, Mid-Market

Atlassian; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Atlassian is seeking an energetic Sales Development Representative to partner with Account Executives in building a robust pipeline for our Mid-Market customers. You will work with Sales Operations and Marketing to develop lead generation strategies and engage decision makers through outbound calls and personalized emails.

You will qualify leads, navigate objections, and articulate the value of our products while collaborating across teams to drive growth and customer delight.

Qualifications

• Fluent in English and Italian; Spanish a plus.
• Accountability and results-driven culture.
• Clear, purposeful communication; builds trust.
• Eager to learn; welcomes coaching and feedback.
• Integrity in selling and high achievement mindset.
• Adaptable to change; seeks forward progression.
• Passion for sales and helping customers.
• Creative problem-solving to reach goals.
• No prior SDR experience required; successful transitions exist.

Responsibilities

• Outbound prospecting to build pipeline; quota carrying.
• Qualify leads through proactive research.
• Conduct cold calls and emails to engage decision makers.
• Collaborate with sales, marketing, partners and operations.
• Navigate objections with value-driven messaging.
• Articulate product value to customers.
• Engage with prospects and establish communication.
• Write personalized, relevant outreach emails.
• Build pipeline with Enterprise teams and partners.
• Use Salesforce, Gong, Outreach, and LinkedIn Navigator.

Skills

Fluent English

Fluent Italian

Spanish (ideally)

Accountability

Communication

Continued Learning

Integrity in selling

Change

Impact

Creative

No SDR experience

Tools

Salesforce

Gong

Outreach

LinkedIn Navigator

Job description

Responsibilities

Your future team

Our Sales Development Representatives partner with our Account Executives to build and sales pipeline for our Mid-Market customer base while ensuring a delightful customer experience. All of this is done in tight coordination with our Sales Operations and Marketing teams. You will report to a Sales Development Manager.

In this role, you will:

• Accountable for outbound prospecting, quota carrying role, meeting conversion into pipeline

• Qualify customer business leads through proactive outreach and research

• Conduct cold calls, emails and others outreach strategies to engage with decision makers

• Collaborate with sales, marketing, partner and operations teams to develop lead generation strategies

• Navigate objections through value-driven messaging

• Articulate the value proposition of our products to our customers.

• Experience establishing communication and engagement with prospects

• Great at writing relevant emails that are personalized to delight our customers

• Build your pipeline in partnership with Enterprise Advocates and Enterprise Marketing teams

• Work with Salesforce, Gong, Outreach and LinkedIn Navigator

Your background:

• Fluent in English and Italian, ideally also Spanish

• Accountability: You are the highest performer in everything that you do. You crave accountability and excel in a results-based culture

• Communication: Clear, intentional, and curious. People want to talk to you. You build trust naturally

• Continued Learning: You have clear goals, daily routines that help you achieve them. You ask for coaching. You're intentional about your future, and action feedback quickly

• Integrity forward interest in selling: You don’t know what it is like to not do your best. You excel in achievement. You enjoy being a top name on the leaderboard and want to help others get there with you

• Change: You contribute to change and you navigate through change well. You crave forward progression. You bounce back quickly. For you, challenges are opportunities. You always take ownership and choose action over inaction

• Impact: You are passionate about sales and about helping your customers they are the centre of everything you do

• Creative: You always find new ideas and new ways to achieve your goals

• Experience: No prior experience as an SDR is needed. Some of our most successful SDRs made a career change from recruitment, teaching, or were a top sales professional in another industry

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

Pay Transparency

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

This role may also be eligible for benefits, bonuses, commissions, and equity.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.