Sales Development Representative Manager

Keycafe; Houston (TX); Remote; USD 50,000 - 80,000; Full time

Job summary

Join a fast-growing tech company as an SDR Manager, where you will lead and mentor a dynamic sales development team. This fully remote role offers the opportunity to shape sales strategies, optimize performance metrics, and drive significant revenue growth. Collaborate with marketing and account management while enjoying a flexible work environment and a supportive team culture. If you're passionate about sales and leadership, this position is your chance to make a real impact in a global company.

Benefits

Work-from-home flexibility

Great team culture

Training & development opportunities

Performance bonus plan

Qualifications

• Proven experience managing SDRs or inside sales teams in a B2B SaaS environment.
• Strong understanding of outbound sales strategy and KPIs.

Responsibilities

• Manage a team of outbound and inbound SDRs across remote locations.
• Develop sales playbooks, emails, and outreach strategies.

Skills

Sales Leadership

Coaching Skills

Outbound Sales Strategy

Performance Metrics Analysis

Communication Skills

Tools

Salesforce

Outreach

Job description

Are you a natural leader with a passion for building high-performing sales teams?

Keycafe is looking for an SDR Manager to lead, mentor, and scale our outbound sales development team. This role is ideal for someone who thrives in a fast-paced SaaS environment, enjoys working with data, and is eager to coach representatives towards exceeding their targets.

In this role, you'll:

1. Manage a team of outbound and inbound SDRs across remote locations
2. Develop sales playbooks, emails, call scripts, and outreach strategies that drive conversions and improve over time
3. Monitor performance metrics, coach and train SDRs, and provide actionable feedback to enhance results
4. Analyze SDR activity and performance data to optimize the sales funnel
5. Collaborate with marketing and account management teams to align messaging and campaign execution
6. Lead by example with high-quality outreach to support team efforts when needed
7. Occasionally attend trade shows as a Keycafe sales representative

Requirements

• Proven experience managing SDRs or inside sales teams in a B2B SaaS environment
• Strong understanding of outbound sales strategy, KPIs, and lead qualification; excellent coaching, leadership, and communication skills
• Experience with CRMs and sales engagement tools (e.g., Outreach, Salesforce)
• Fluent in English (written and spoken)
• Based in Dallas or Houston

Benefits

• Annual compensation: $50,000 USD base + $30,000 USD performance-based bonus
• Work-from-home flexibility
• Great team culture
• Training & development opportunities
• Performance bonus plan

Why Join Keycafe?

• Innovative, fast-growing tech company with a global presence
• Fully remote role with flexible work arrangements
• Lead a team and make a significant impact on revenue growth
• Work alongside a talented international team in a supportive environment

About Us:

Keycafe is a Vancouver-based company with a worldwide customer base. Our Smartbox key management system enables businesses to securely manage key access for employees, guests, and customers. We serve clients across over 40 industries, including hospitality, car rental, and real estate, with integrations that streamline their daily operations.