Sales Development Representative I
Currency Technics + Metrics Inc
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Benefits offered by this job
Job summary
CTM is seeking a Sales Development Representative I (SDR I) to join our team in Millersville, MD. You will independently prospect via phone, email, and social channels, qualify leads, and log activities in Salesforce.
You will collaborate with Account Executives and Partnerships to drive pipeline and schedule qualified meetings for senior reps. The role requires 1–2+ years in SDR/BDR or related roles, a Bachelor’s degree preferred, and strong communication, organization, and coachable mindset.
Qualifications
- 1–2+ years of SDR, BDR, sales, or related experience in SaaS or tech.
- Bachelor's degree preferred in Business, Communications, Marketing, Public Relations, or related field.
- Strong interpersonal, written and verbal communication skills.
- Self-starter able to work independently while remaining collaborative and coachable.
- Detail-oriented with strong organization and follow-through for daily prospecting and follow-up.
- Demonstrated ability to meet activity and pipeline-generation expectations.
- Familiarity with CRM platforms like Salesforce or HubSpot is a plus.
- Proficiency in Google Suite; experience with Apollo, LinkedIn Navigator or similar tools is a plus.
Responsibilities
- Outreach via phone, email, and social platforms using established messaging and sequences.
- Qualify inbound leads by understanding business needs and fit.
- Log activities and outcomes in CRM systems.
- Research accounts to identify CTM use cases and outreach opportunities.
- Meet daily/weekly activity and pipeline targets.
- Collaborate with Account Executives and partnerships for pipeline development.
- Develop knowledge of CTM platform and customer use cases through training.
- Schedule qualified meetings for Account Executives and support handoffs.
Skills
Education
Tools
Job description
Location: Millersville, MD
Job Id:284
# of Openings:2
CTM is a cutting edge software within the SaaS/UCaaS space helping drive revenue for 100,000+ clients in over 90 different countries.
Our Purpose: To create a better human experience through technology
Our Mission: We empower businesses with the tools to transform conversations into an advantage
Our Vision: We revolutionize the ways in which people and businesses connect
What do we do?
- We help businesses determine which ad campaigns produce the highest return on investment, ultimately driving more conversions, increasing efficiencies, and automating their operations.
- We help contact centers support and better connect with their customers by offering a variety of tools such as our mobile app, transcriptions, chat and text messaging features, queue tracking, and a bunch of incredible analytics.
- We help businesses to work remotely as effectively as they do in-person through our soft-phone and contact center support tools, helping thousands of businesses to employ team members around the world.
- We enable automation through powerful AI features to enhance workforce productivity, discover business opportunities and improve the human experience of communication by reducing the time spent on boring tasks and allowing more human time to interact.
Our headquarters is in Maryland, but we have team members around the country focused on helping our customers. We pride ourselves on our amazing culture, which you can learn about here .
Who are we hiring (and what will they do)?
We are looking for a Sales Development Representative I (SDR I) to join our team. This role is a strong fit for a sales development professional with an average of 1–2+ years of SDR, BDR, sales, or related experience who has demonstrated the ability to independently manage prospecting activities and consistently generate qualified pipeline.
As a successful Sales Development Representative I (SDR I), you will:
- Independently conduct outbound prospecting via phone, email, and social platforms using established messaging, scripts, and sequences.
- Respond to inbound leads and qualify prospects by understanding business needs, identifying pain points, and assessing overall fit.
- Accurately log all activities, notes, and outcomes in Salesforce and other CRM systems.
- Conduct account and contact research to identify relevant prospects, potential CTM use cases, and opportunities for outreach.
- Consistently meet daily and weekly activity and pipeline expectations, including calls, emails, touches, and follow‑up tasks.
- Partner with Account Executives, Enterprise, and Partnerships to support territory strategy, pipeline development, and effective handoffs.
- Develop strong working knowledge of the CTM platform, key verticals, and common customer use cases by participating in training, staying informed on product updates, and understanding how CTM addresses customer needs.
- Schedule qualified meetings for Account Executives and provide relevant prospect information to support effective handoffs and meeting quality.
- Apply coaching and feedback independently to improve prospecting, communication, qualification, and objection‑handling skills.
- Serve as an initial point of contact for prospects and independently build positive, professional relationships through email, phone, video meetings, networking events, and thoughtful follow‑up.
- Work with Marketing to share customer feedback, prospect insights, and market trends that can improve targeting, messaging, and lead generation.
- Use Salesforce, Google Sheets, and other sales tools to support prospecting, lead management, reporting, and pipeline visibility.
- Demonstrate CTM’s values in all interactions with prospects, customers, and internal team members.
What skills will help you be effective on our team?
- Bachelor’s degree in Business, Communications, Marketing, Public Relations, or a related field from an accredited college or university preferred.
- 1–2+ years of SDR, BDR, sales, or related experience, preferably in SaaS or another technology‑focused environment.
- Strong interpersonal skills with excellent written and verbal communication.
- Self‑starter with the ability to work independently while remaining collaborative and coachable.
- Detail‑oriented with strong organization, follow‑through, and the ability to manage daily prospecting, research, and follow‑up activities.
- Demonstrated ability to consistently meet activity and pipeline‑generation expectations.
- Ability to balance multiple priorities, learn quickly, and maintain a positive, solutions‑focused attitude.
- Experience with CRM platforms such as Salesforce or HubSpot is a plus.
- Proficient in Google Suite; experience with tools like Apollo, LinkedIn Sales Navigator, or similar prospecting platforms is a plus.
What you get in return:
- The expected salary range for this role may differ based upon the candidate. Salary presented with a job offer will be based on factors such as calibrated job level, educational background, prior work experience, qualifications, skills, competencies, and proficiency for the role.
- When we win, you win - we pay quarterly bonuses up to 15% of that quarter’s salary when we reach our revenue goals
- We love to pay out your earned commissions on a quarterly basis
- We love to give out annual merit increases to team members who are meeting our expectations
- We offer a hybrid work schedule with Mondays and Fridays as our work from home days. Once an employee reaches 5 years of service, they are eligible for Summer Fridays
- Generous Paid‑Time‑Off policy that allows employees to accrue up to 30 days per year , depending upon tenure
- 2 work from anywhere weeks per year, with additional weeks earned with tenure
- 8 paid holidays , plus one additional floating holiday employees can use to celebrate their birthday or a federal or religious holiday of their choice, with additional floating holidays earned with tenure
- 24 hours of VTO (voluntary time off) allows employees to take paid time off to volunteer at their favorite charities or support their causes
- 401k Plan with per‑pay employer matching up to 5% , that you are immediately vested in
- Medical, dental, vision and prescription coverage for employees and their families; plus both HSA and FSA pre‑tax account options, which can be used to pay for health related expenses. We even offer an employer match for the HSA plan
- Up to 4 weeks of paid parental leave, depending on tenure
- Free basic life insurance and AD&DD coverage equal to your annual base salary
- Free short term disability coverage at 100% of salary after being employed for 6 months
- Free access to a wide range of health and well‑being information and services such as telephonic counseling, legal advice, and will preparation
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities/Affirmative Action
We know your worth and want to pay you for it
Your overall wellness matters to us
We believe family should always come first
Enjoy some guilt‑free time away
We are dedicated to helping you invest in your future
Be part of a team with an awesome work‑life balance
We like our team to have everything and more
We believe no matter where you are in life, there is always room to grow.
Employees with 5+ years enjoy extra time off during the summer.
Each January and July we host All Hands Weeks.
I value that CTM is a place to grown, learn, and innovate without limitations.
“CTM has created an environment where every employee is empowered to bring their best self to work. Because communication is highly valued, we are encouraged to share our ideas and perspectives whenever we see opportunities to enhance our platform or elevate the customer experience, regardless of our role. Knowing that my voice is welcomed and respected allows me to contribute with confidence and fully leverage my strengths each day.”
I love the “aha” moments when our customers grasp the full potential of our software and see how it can be applied to help elevate their business. It’s incredibly rewarding and my favorite part of the job.”
I value that CTM is a place to grown, learn, and innovate without limitations.
“CTM has created an environment where every employee is empowered to bring their best self to work. Because communication is highly valued, we are encouraged to share our ideas and perspectives whenever we see opportunities to enhance our platform or elevate the customer experience, regardless of our role. Knowing that my voice is welcomed and respected allows me to contribute with confidence and fully leverage my strengths each day.”
I love the “aha” moments when our customers grasp the full potential of our software and see how it can be applied to help elevate their business. It’s incredibly rewarding and my favorite part of the job.”
I value that CTM is a place to grown, learn, and innovate without limitations.
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