Sales Development Representative I

Smartsheet Inc; Boston (MA); Remote; USD 50,000 - 54,000; Full time

Job summary

Join a forward-thinking company as a Sales Development Representative, where you will empower teams and engage with prospective customers. This remote role offers a fantastic opportunity to kickstart your career in sales within the dynamic SaaS industry. You'll be the first touchpoint for prospects, helping them navigate their needs and showcasing innovative solutions. With a supportive team and a commitment to professional growth, you'll thrive in an environment that values diversity and inclusion. If you're passionate about technology and eager to make a difference, this is the perfect role for you.

Benefits

HSA

Employer-paid premiums

Medical/Vision/Dental options

401k match

Employee stock options

Paid volunteer days

Professional growth opportunities

Teleworking options

Qualifications

• Ability to understand customer pain points and present solutions.
• Strong team contribution skills and resilience in adversity.

Responsibilities

• Engage and qualify inbound leads and inquiries.
• Schedule appointments and demos for new logo acquisitions.

Skills

Verbal Communication

Written Communication

Customer Engagement

Sales Skills

Team Collaboration

Problem Solving

Education

Bachelor's Degree or Relevant Work Experience

Job description

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.

Sales Development Representative (Remote Eligible)

Smartsheet is looking for a dynamic Sales Development Representative (Remote Eligible) to provide pre-sales support. You will service inbound sales inquiries with a focus on engaging and qualifying prospective customers. You will be one of the first touch points for prospects and set the tone for the sales cycle following. This role is a great opportunity to begin your career in sales or transition into the SaaS industry.

This remote role is based in the US and reports to a Manager of Sales Development.

You Will:

1. Engage and qualify inbound leads and inquiries
2. Engage current users to expand awareness, educate, ask for referrals, identify new opportunities, and develop account knowledge
3. Partner and work with the Commercial Sales teams—including New Business, Client Development, Customer Success, and Professional Services
4. Develop account knowledge, relationship maps, and use case opportunities through direct engagement and insight tools
5. Schedule appointments and demos for new logo acquisitions and expansion into existing customer base
6. Hold thoughtful and engaging conversations over the phone and email
7. Become a subject matter expert on Smartsheet products and services
8. Perform other duties as assigned

You Have:

1. Ability to understand customer pain points and requirements, presenting Smartsheet as a solution
2. Capacity to manage multiple requests and demands while achieving goals
3. Strong team contribution skills
4. Excellent verbal and written communication skills
5. Passion for new technologies and concepts
6. Resilience and ability to handle adversity
7. Degree or relevant work experience

Benefits and Compensation:

Includes HSA, employer-paid premiums, medical/vision/dental options, 401k match, employee stock options, paid volunteer days, professional growth opportunities, and teleworking options. The salary range for the US is $50,000 - $54,000, depending on location and experience.

About Us:

At Smartsheet, we value diversity and inclusion, welcoming people from all backgrounds. We encourage applicants from nontraditional career paths and believe everyone can make a difference.

Equal Opportunity Employer:

We are committed to providing equal employment opportunities and fostering an inclusive environment. All qualified applicants will receive consideration without regard to various protected categories.