Sales Development Representative I

Smartsheet; Boston (MA); Remote; USD 50,000 - 54,000; Full time

Job summary

A dynamic tech company is seeking a Sales Development Representative I to provide pre-sales support. This remote role involves engaging leads, expanding customer awareness, and collaborating with sales teams. Ideal for those starting their sales career in the SaaS industry.

Benefits

Health coverage options

Equity via Restricted Stock Units (RSUs)

Employee Stock Purchase Program

401k match

Monthly stipend for work support

15 days PTO plus Sick Leave

Up to 24 weeks of Parental Leave

Paid Volunteer Day

Access to Udemy courses

Life insurance and disability plans

Qualifications

• Ability to understand customer pain points and requirements.
• Excellent verbal and written communication skills.

Responsibilities

• Engage and qualify inbound leads and inquiries.
• Schedule appointments and demos for new logo acquisitions.

Skills

Communication

Resilience

Customer Understanding

Team Collaboration

Education

Degree or relevant work experience

Job description

Join to apply for the Sales Development Representative I role at Smartsheet

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions using simple no-code tools. We’re revolutionaries — changing the way the world works is our daily mission.

We are looking for a dynamic Sales Development Representative (Remote Eligible) to provide pre-sales support. You will service inbound sales inquiries, focusing on engaging and qualifying prospective customers. As one of the first touch points, you will set the tone for the sales cycle. This role is ideal for those starting their career in sales or transitioning into the SaaS industry.

This remote role is based in the US and reports to a Manager of Sales Development.

You Will

1. Engage and qualify inbound leads and inquiries
2. Engage current users to expand awareness, educate, ask for referrals, identify new opportunities, and develop account knowledge
3. Partner with the Commercial Sales teams including New Business, Client Development, Customer Success, and Professional Services
4. Develop account knowledge, relationship maps, and use case opportunities through direct engagement and insight tools
5. Schedule appointments and demos for new logo acquisitions and expansion into existing customers
6. Hold thoughtful conversations over phone and email
7. Become a subject matter expert on Smartsheet products and services
8. Perform other duties as assigned

You Have

1. Ability to understand customer pain points and requirements, presenting Smartsheet as a solution
2. Skill to manage multiple requests and meet goals within set territories or accounts
3. Contribute to team efforts and support smooth team operations
4. Excellent verbal and written communication skills
5. Passion for working with new technologies and concepts
6. Resilience and ability to handle adversity
7. Degree or relevant work experience

Perks & Benefits

• Health coverage options including HSA, employer-paid premiums, or buy-up plans
• Equity via Restricted Stock Units (RSUs) for eligible roles
• Employee Stock Purchase Program with a 15% discount
• 401k match (50% of your contribution up to 6%)
• Monthly stipend for work and productivity support
• 15 days PTO plus Sick Leave
• Up to 24 weeks of Parental Leave
• Paid Volunteer Day
• Access to Udemy courses for professional growth
• Company-funded perks including counseling memberships and retail discounts
• Teleworking options within the US (role-specific)
• Life insurance and disability plans for US employees
• 12 paid holidays annually

Salary ranges vary by location, with California & New York at $54,000 and other US states at $50,000. Compensation includes potential incentives and RSU grants upon offer acceptance.

Get To Know Us

At Smartsheet, everyone is welcome—diverse backgrounds, ages, and beliefs. We encourage applications from nontraditional career paths. Join us in empowering change worldwide!

Equal Opportunity Employer

We are committed to an inclusive environment and provide equal employment opportunities regardless of race, gender, age, or other protected statuses. Let us know if we can assist in making your interview comfortable.

Additional Details

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Software Development