Sales Development Representative - Founding SDR - $90k+ OTE - Technical Support AI Chatbot - Ea[...]

Bravado; California (MO); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Unlimited opportunity for advancement

Training and mentoring

Early-stage equity

Job summary

A dynamic tech startup is looking for a Founding Sales Development Representative to lead outreach efforts. This hybrid role in San Mateo offers a competitive salary and a chance to develop a successful sales playbook. Ideal candidates are creative communicators with 1-3 years of sales experience eager to grow in a high-paced environment.

Qualifications

• 1-3 years of experience in sales or business development.
• Creative thinkers who thrive in building relationships.
• Ability to work in a high-growth startup environment.

Responsibilities

• Generate net-new opportunities with clients.
• Write the SDR playbook for future generations.
• Engage in customer conversations and demos.

Skills

Cold calling

Email outreach

Creative communication

Sales strategy development

Relationship building

Education

Bachelor's degree or equivalent experience

Job description

Sales Development Representative - Founding SDR - $90k+ OTE - Technical Support AI Chatbot - Early-Stage Equity - HYBRID in San Mateo

Sales Development Representative - Founding SDR - $90k+ OTE - Technical Support AI Chatbot - Early-Stage Equity - HYBRID in San Mateo

Our staffing agency represents a privately-held AI-powered support engineering firm that helps its customers provide high-precision technical support to its end users. It has earned raves from innovative global firms like Databricks, Corelight, StreamNative, RisingWave, Skypilot, Quix, and more.

This 15-employee, Seed-funded firm ($11.5 million), whose senior leaders bring experience from UC Berkeley, Turi, HPE, and Alteryx, is seeking a Founding SDR to generate net-new opportunities with companies that provide technical support to their customers, such as dev tools, infrastructure, IT, analytics platforms, and database software. This hybrid role reports to the CEO.

Solution

Our client has built the gold standard AI-powered technical support engineer, designed to save time and accelerate customer adoption. By learning from your documentation, guides, and APIs, this solution:

• Provides instant, expert answers to customer queries
• Assists with debugging and code writing
• Unblocks customers and reduces support ticket volume
• Delivers insights to improve product documentation
• Empowers your team, enhances customer experience, and drives product adoption with its intelligent, scalable support solution.

Role

* Individual contributor role, working mostly from their San Mateo office (hybrid).

* $65k to $75k+ base, $85k to $100k+ OTE, commensurate with previous achievement and experience.

* We’re seeking a top-performing SaaS SDR who is looking for that steppingstone into an AE role. 6 months to 2 years of telephone sales experience required.

* When we get prospects to the demo stage, they are leaning forward. This is an evangelical sale with clear differentiators.

* Fun sales motion: clients sign up for a two-week POC, and 80% of those POC have converted into signed agreements.

* You’re a builder. You get excited about the idea of starting from the ground-up and building a strong foundation for years to come.

* You will also create and own the SDR playbook – this document will be huge for your career portfolio!

Culture

* Company is committed to training, mentoring and accelerating the career of every member of the team. Tech stack includes Attio, Apollo, and Navigator.

* One client says, “It’s fantastic to have a tool that dramatically improves findability for technical information. I wish more developer platforms would use it!”

* Unlimited opportunity for advancement: we would love this person to build out the sales playbook and eventually, the sales team.

* In 25% of your deals, you are replacing an inferior competitive solution, while 75% of your targets are not using anything at all. They have 17 active customers nationwide.

Official Job Description

About the Role

We’re growing fast — and are looking for a creative and driven founding SDR to join our sales team to accelerate our outreach efforts.

As the founding member of the SDR team, you’ll largely write the playbook for future generations of SDRs and will flex your creative muscles to think about how to open doors for our sales team to have strong conversations with potential clients.

In this role:

• You’ll learn to quickly capture attention on the fly, both by mastering cold calling or through hyper-personalized email and LinkedIn messages.
• You’ll manage creative campaigns for accounts that could be a good fit for us — thinking about the right message to send, how to reach out, and how to experiment to get better over time.
• You’ll field customer conversations for anyone interested in our free product and a sub-set of demos, honing your ability to communicate about our product and navigate sales conversations.
• You’ll keep potential clients interested in the solution when the timing isn’t yet right, nurturing and building relationships with them with invites to events and sending along updates.
• You’ll work closely with the go-to-market team, getting first-hand insight into the marketing, growth, sales, and partnerships teams.
• If successful, you’ll have substantially contributed to our growth and have laid the groundwork for others to join the SDR team.
• Over time, you’ll have the opportunity to grow into a full-cycle sales role, propel marketing efforts, or chart your own career path here. We’re growing fast and are excited for our SDR team to be a launching pad for careers across the company.

About You

• You’re a recent grad (1-3 years of experience) interested in joining a high-growth start-up (and directly contributing to that growth). You have a hypothesis that sales or marketing could be strong fits for your skill set and are excited to dive straight in.
• You’re driven. You love a challenge and set ambitious goals for yourself. You have a track record of being disciplined, organized, and getting things done.
• You’re creative. Ideas just come to you. Brainstorming is your favorite activity, and you love thinking about new, compelling ways to convey a message, bring people together, or present otherwise stale information.
• You’re personable. You’re a natural communicator. You easily connect with new people and often strike up conversations with strangers.
• You’re a builder. You get excited about the idea of starting from the ground-up and building a strong foundation for years to come. You’re happiest charting a path & figuring things out for the first time.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development and IT System Custom Software Development

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