Sales Development Representative (6 Month Contract)

PointClickCare; United States; On-site; USD 42,000 - 68,000; Full time

Job summary

PointClickCare is hiring an entry-level Sales Development Representative (SDR) to support the Senior Sales Executive and engage with prospective customers in the health care industry. The role focuses on initial contact, outreach planning, and scheduling conference calls and meetings for the VP of Sales.

You will work within a growing sales team, collaborating with Marketing, Product, and Sales Operations to develop content knowledge and execute outreach strategies.

Qualifications

• Sales or fundraising experience.
• Customer service experience.
• Strong communication skills.
• Attention to detail.
• Experience working in a team environment.
• Proven ability to meet and exceed goals.
• Ability to communicate by e-mail and phone.
• Bachelor’s Degree or equivalent experience.
• Ability to overcome challenges or obstacles in the moment.

Responsibilities

• Schedule conference calls and meetings for the VP of Sales with prospects.
• Support Senior Sales Executive and day-to-day interactions with prospective customers in the health care industry.
• Establish initial contact with customers and potential customers.
• Facilitate follow up activities that lead to new business opportunities.
• Research potential prospects and develop outreach plans.
• Maintain internal database to track key performance metrics.
• Own calendaring, logistics and administrative tasks for the VP of Sales.
• Manage post-sales follow up and assist with the new customer sales process.

Skills

Sales experience

Customer service

Strong communication

Attention to detail

Teamwork

Goal achievement

Email/phone communication

Education

Bachelor’s Degree or equivalent experience

Job description

• As an entry-level sales position, the Sales Development Representative (SDR) will support a Senior Sales Executive and be responsible for day-to-day interactions with our prospective customers in the health care industry
• The SDR, as part of a larger team, plays a major role in the company’s business development efforts, from establishing initial contact with customers and potential customers to facilitating follow up activities that lead to new business opportunities
• The primary responsibility for the SDR will be to schedule conference calls and meetings for the VP of Sales with prospects that likely have never heard of our company
• You will be part of our growing sales team with the ability to directly impact the success of the organization. You’ll be working directly with our Sales Team, Director of Sales Operations, Product Team, Marketing and much more
• Develop strong content knowledge of the healthcare industry
• Research potential prospects
• Create a strategic outreach plan with Vice President of Sales to target prospective customers
• Cold call and email to schedule meetings and conference calls
• Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives through strategic planning and execution
• Communicate with prospective customers including chief health care executives using creative outreach methods via email and phone
• Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales with prospective customers
• Prepare background material and market research in preparation for all sales meetings and appointments
• Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process
• Maintain internal database to track key performance metrics and sales and marketing activities
• Own calendaring, logistics and administrative responsibilities for all pieces of the sales process for the Vice President of Sales
• Manage special projects as necessary
• Contract Length: 6 months with potential to extend

Sales or fundraising experienceCustomer service experienceStrong communication skillsAttention to detailExperience working in a team environmentProven ability to meet and exceed goalsAbility to communicate by e-mail and phoneBachelor’s Degree or equivalent experienceAbility to overcome challenges or obstacles in the moment