(Canada) Sales Development Representative (6 month contract)

PointClickCare; United States; Remote; USD 28,000 - 30,000; Full time

Job summary

PointClickCare is seeking an entry-level Sales Development Representative (SDR) to support a Senior Sales Executive in the healthcare industry. You will help establish initial contact with prospects and schedule meetings that drive new business opportunities.

As part of a growing sales team, you will research potential prospects, develop outreach plans with the VP of Sales, and manage calendar logistics to ensure smooth follow-ups and ongoing engagement with healthcare executives.

Qualifications

• Bachelor's Degree or equivalent experience.
• Customer service experience.
• Experience working in a team environment.
• Sales or fundraising experience.
• Strong communication skills.
• Proven ability to meet and exceed goals.
• Ability to communicate by e-mail and phone.
• Ability to overcome challenges or obstacles in the moment.
• Attention to detail.

Responsibilities

• Schedule conference calls and meetings for the VP of Sales with prospects.
• Research potential prospects.
• Create a strategic outreach plan with VP of Sales to target prospective customers.
• Cold call and email to schedule meetings and conference calls.
• Identify and target prospective healthcare executives.
• Communicate with prospective customers using email and phone.
• Achieve weekly, monthly and quarterly goals through scheduling meetings.
• Prepare background material and market research for sales meetings.
• Manage post-sales follow up and assist with the new customer sales process.
• Maintain internal database to track performance metrics.
• Own calendaring, logistics and administrative tasks for VP of Sales.
• Manage special projects as necessary.

Skills

Customer service

Strong communication

Team environment

Sales experience

Goal orientation

Email/phone communication

Problem solving

Attention to detail

Education

Bachelor's degree or equivalent experience

Job description

The Role: As an entry-level sales position, the Sales Development Representative (SDR) will support a Senior Sales Executive and be responsible for day-to-day interactions with our prospective customers in the health care industry. The SDR, as part of a larger team, plays a major role in the company's business development efforts, from establishing initial contact with customers and potential customers to facilitating follow up activities that lead to new business opportunities. The primary responsibility for the SDR will be to schedule conference calls and meetings for the VP of Sales with prospects that likely have never heard of our company.

Who you'll work with: You will be part of our growing sales team with the ability to directly impact the success of the organization. You'll be working directly with our Sales Team, Director of Sales Operations, Product Team, Marketing and much more.

Contract Length: 6 months with potential to extend

What you'll be doing day to day:

• Develop strong content knowledge of the healthcare industry
• Research potential prospects
• Create a strategic outreach plan with Vice President of Sales to target prospective customers
• Cold call and email to schedule meetings and conference calls.
• Identify and target prospective ED Medical Directors, CMOs, and other healthcare executives through strategic planning and execution
• Communicate with prospective customers including chief health care executives using creative outreach methods via email and phone
• Achieve weekly, monthly and quarterly goals through scheduling of meetings and appointments for Vice President of Sales with prospective customers
• Prepare background material and market research in preparation for all sales meetings and appointments
• Manage post-sales meeting follow up such as scheduling follow up calls and assisting with the new customer sales process
• Maintain internal database to track key performance metrics and sales and marketing activities
• Own calendaring, logistics and administrative responsibilities for all pieces of the sales process for the Vice President of Sales
• Manage special projects as necessary

Skills and experience we're looking for:

• Bachelor's Degree or equivalent experience
• Customer service experience
• Experience working in a team environment
• Sales or fundraising experience
• Strong communication skills
• Proven ability to meet and exceed goals
• Ability to communicate by e-mail and phone
• Ability to overcome challenges or obstacles in the moment
• Attention to detail

CompensationThis is contract role paid in an hourly rate, based on a 40 hour work week. The offer is $29 - 31CAD per hour, and is not eligible for benefits or paid time off. You will receive another 4% per hour in lieu of these benefits.