Sales Development Representative

Progress Learning; United States; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life & AD&D insurance

401(k) with employer match

Paid time off: 20 days + 11 holidays

Parental leave

Work equipment provided

Job summary

Progress Learning, LLC is seeking a driven Sales Development Representative (SDR) to generate appointments, perform outbound prospecting, and build client relationships across the United States.

The role offers remote or hybrid work arrangements, with some Dallas–Fort Worth area staff able to work from the Plano, TX office on a hybrid schedule while remote on Wednesdays. Candidates outside the area are considered for fully remote positions.

Qualifications

• Strong verbal and written communication skills required.
• Active listening and consultative questioning.
• Ability to research prospects and tailor outreach.
• Strong time management and organizational skills.
• Comfort working in a fast-paced, goal-driven environment.
• Resilience handling objections and rejection.
• Tech-savvy with CRM and sales tools (Salesforce preferred).

Responsibilities

• Maintain standard availability Monday through Friday, 7:30 a.m.–4:00 p.m. CT.
• Manage territory or portfolio for remote sales development outreach.
• Collaborate with Marketing to flow qualified leads.
• Coordinate with Account Executives to understand customer needs.
• Reach out to prospects to promote Progress Learning products.
• Identify cross-selling opportunities across Progress Learning products.
• Use Salesforce and sales tools to track activity and leads.
• Book meetings for Account Executives and identify new opportunities.

Skills

Verbal and written communication

Active listening

Prospect research

Time management

Goal-driven

Resilience and persistence

CRM proficiency

Cross-functional collaboration

Coachability

Professionalism and accountability

Curiosity and learning

Tools

Salesforce

Job description

At Progress Learning, LLC, our mission is to help all students across the country master state standards by empowering educators with personalized teaching tools and support.

What We Are Looking For

We are looking for driven candidates with a dynamic set of skills. Sales Development Representatives (SDRs) are responsible for appointment and meeting scheduling (demos), targeted outbound prospecting, and relationship building. As the initial point of contact for the company, SDRs need to showcase proficiency in product knowledge and understanding of the target market. SDRs who excel and surpass expectations may be evaluated for potential opportunities within our Account Executive team.

Opportunities are available in both remote and hybrid work arrangements. Team members located in the Dallas–Fort Worth area may work a hybrid schedule from our Plano, TX office, with remote work on Wednesdays. Candidates located outside the area will be considered for fully remote positions.

Duties Include

• Maintain standard availability Monday through Friday, 7:30 a.m.–4:00 p.m. CT
• Responsible for an assigned territory or portfolio of customers for remote sales development outreach
• Partner with Marketing to ensure qualified leads flow effectively through lead-handling processes
• Coordinate with Account Executives to understand customer needs and identify sales opportunities
• Reach out to prospects to promote new and existing products and services
• Select appropriate product information to meet individual customer needs and support upselling
• Build and maintain relationships with prospective customers
• Utilize Salesforce and other tools in our sales tech stack to track inbound leads, outbound outreach, and prospecting activities
• Identify prospect needs, determine viability, and book meetings for the appropriate Account Executive
• Proactively seek new opportunities within assigned territories and markets
• Identify cross-selling opportunities across Progress Learning products
• Support company-wide sales initiatives in collaboration with sales leadership
• Perform other duties as assigned

Required Skills, Behavior, or Knowledge

• Strong verbal and written communication skills
• Active listening and consultative questioning skills
• Ability to research prospects and tailor outreach
• Strong time management and organizational skills
• Comfort working in a fast-paced, goal-driven environment
• Resilience and persistence in handling objections and rejection
• Tech-savvy with CRM and sales tools (Salesforce experience preferred)
• Collaborative mindset with the ability to work cross-functionally
• Coachability and openness to feedback
• Professionalism, integrity, and accountability
• Curiosity and a desire for continuous learning

Progress Learning offers a comprehensive benefits package for full-time employees, including:

• Base salary with a variable compensation structure
• Medical, Dental, and Vision insurance
• Company-paid Short-Term Disability, Long-Term Disability, and Life & AD&D coverage
• 401(k) with employer match
• 20 days of PTO annually (prorated for new hires), plus 11 paid holidays
• Paid maternity and paternity leave
• All required work equipment provided

Equal Opportunity Employer Statement

Progress Learning is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity, or sexual orientation.