Sales Development Representative

LivePerson; United States; Remote; USD 50,000 - 60,000; Full time

Job summary

LivePerson is seeking a remote Sales Development Representative to drive outbound sales activities, develop leads, and build pipelines. The role involves researching potential clients, qualifying leads through various channels, and collaborating with account executives. Candidates should hold a BS or BA degree with two years of B2B sales experience, and the role offers a competitive annual salary of $50,000 to $60,000 plus commissions.

Benefits

Health insurance

Public holidays and PTO

401K plan

Parental leave

Access to professional development

24/7 access to counselors

Qualifications

• 2 years of experience in sales development in a B2B environment.
• Proven track record of achieving measurable sales goals.
• Excellent phone skills and high responsiveness.

Responsibilities

• Research potential clients and develop outreach strategies.
• Qualify leads and schedule appointments for account executives.
• Manage accurate CRM data for all prospects.

Skills

Sales Development

Lead Qualification

CRM Management

Communication

Social Media Outreach

Education

BS or BA degree

Tools

Salesforce.com

Job description

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview:

We are looking for a remote Sales Development Representative to perform outbound sales prospecting activities directed at customers and targets, to create and develop leads and build pipelines. As part of the team, you'll use social media and other tools to capture prospect profiles that support meaningful conversations. You will report to the Senior Manager of Sales Development.

You will:

• Research potential clients and develop targeted outreach strategies to initiate contact.
• Qualify leads through phone calls, emails, and other communication channels to determine potential fit and interest.
• Schedule appointments and demos for account executives or sales representatives to further develop relationships with qualified leads.
• Manage accurate and up-to-date customer relationship management (CRM) data and notes for all prospects.
• Participate in team meetings to discuss sales goals, strategies, and progress towards targets.
• Provide feedback to marketing and sales teams on lead quality and effectiveness of outreach strategies.
• Improve knowledge of products, industry trends, and sales techniques to enhance sales development skills.
• Exceed monthly / quarterly lead generation targets and metrics.
• Develop relationships with customers and other important partners in the sales process.
• Collaborate with account executives and other team members to ensure smooth transition of qualified leads to the sales pipeline.

You have:

• BS or BA degree, or equivalent work experience.
• 2 years of experience in sales development/lead qualification, in a B2B environment.
• Demonstrated track record at maintaining activity/conversation/chat volume and achieving measurable goals, quota and quantifiable results.
• Experience working with a SaaS solution.
• Excellent phone skills and persona.
• Experience working in an automated metrics-based organization (familiar with Salesforce.com or similar tool).
• High degree of proficiency with standard corporate productivity tools.
• High degree of responsiveness.
• Familiarity with online real-time engagement through chat and video.

The salary range for this role will be between $50,000 to $ 60,000 with a 70/30 commission split. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

• Health: medical, dental, and vision insurance and wellbeing resources and programs
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: Access to internal professional development resources.
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts

Why you’ll love working here:

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging at LivePerson

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @ liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact [e-mail]

About the company

LivePerson is a global technology company that develops conversational commerce and AI software. Headquartered in New York City, LivePerson is best known as the developer of the Conversational Cloud, a software platform that allows consumers to message with brands.

Notice

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