Sales Development Representative

MS Shift, Inc.; Town of Texas (WI); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k)

Modern office environment

Company events and team activities

Job summary

MS SHIFT, a leading enterprise SaaS platform, is hiring a Sales Development Representative to identify prospective customers, perform outbound calls and emails, qualify leads, and support the sales team in building a strong pipeline.

The role offers a clear path to Account Executive or Enterprise Sales, with uncapped commissions and monthly bonuses. You will engage with hotels, resorts, and enterprise properties globally and collaborate with Marketing and Customer Success teams.

Qualifications

• 1–3 years of SDR/BDR/inside sales experience preferred.
• Experience in hospitality sales is a plus but not required.
• Ability to make outbound cold calls and reach decision makers.

Responsibilities

• Generate qualified sales opportunities through outbound prospecting.
• Make outbound calls and emails to prospects in hotels, resorts, casinos, and enterprise orgs.
• Qualify leads and schedule software demonstrations for Account Executives.
• Maintain accurate CRM records.
• Meet daily activity goals for calls, emails, and meetings booked.

Skills

Outgoing prospecting

Strong communication

Interpersonal skills

Self-motivated

Organization

Resilience

Tools

Salesforce

LinkedIn

ZoomInfo

Microsoft Office

Google Workspace

Job description

MS SHIFT is a leading enterprise SaaS platform serving over 1,500 hotels, resorts, casinos, and enterprise properties worldwide. Since 2005, we have helped organizations improve security, operations, incident reporting, guest services, lost & found, and workforce management through innovative cloud technology.

We are looking for an energetic, highly motivated Sales Development Representative who enjoys speaking with people, generating new opportunities, and becoming part of a fast-growing technology company.

Position Summary

As a Sales Development Representative, you will be responsible for identifying prospective customers, making outbound calls and emails, qualifying leads, scheduling software demonstrations, and supporting the sales team in building a strong pipeline.

This is an excellent opportunity for someone who enjoys sales, is goal-oriented, and wants to grow into an Account Executive or Enterprise Sales role.

Responsibilities

• Generate qualified sales opportunities through outbound prospecting.
• Cold call hotels, resorts, casinos, and enterprise organizations.
• Research decision makers using LinkedIn, Salesforce, ZoomInfo, and other tools.
• Send personalized email campaigns and follow-up communications.
• Qualify inbound and outbound leads.
• Maintain accurate CRM records.
• Meet daily activity goals for calls, emails, and meetings booked.
• Work closely with Marketing and Customer Success teams.
• Attend weekly sales meetings and training sessions.
• Learn MS SHIFT products and communicate value effectively.

Daily Expectations

• 80-120 outbound calls
• CRM updates
• Follow-up with existing prospects

Qualifications

• 1-3 years of SDR, BDR, inside sales, or hospitality sales experience preferred.
• Strong communication and interpersonal skills.
• Comfortable making outbound cold calls.
• Excellent organizational skills.
• Self-motivated and competitive.
• Ability to handle rejection professionally.
• Experience using CRM systems (Salesforce preferred).
• Microsoft Office and Google Workspace proficiency.
• Hospitality technology experience is a plus but not required.

Preferred Experience

• Hospitality industry
• Security technology
• Enterprise software

Compensation

• Uncapped commission plan
• Monthly performance bonuses

Typical On-Target Earnings (OTE): $60,000+ annually, depending on performance.

• Paid Time Off (PTO)
• Paid Holidays
• 401(k) (if applicable)
• Modern office environment
• Company events and team activities

Success Looks Like

Within your first 90 days, you will:

• Become proficient with the MS SHIFT platform.
• Consistently achieve outbound activity goals.
• Build a strong pipeline of qualified opportunities.
• Schedule high-quality software demonstrations.
• Collaborate effectively with Account Executives and management.
• Contribute to the company's revenue growth.

Why Join MS SHIFT?

• Work for an established SaaS company trusted by 1,500+ hospitality and enterprise properties worldwide.
• Sell an innovative platform with real customer impact.
• Clear career path to Account Executive and Sales Leadership.
• Supportive leadership and collaborative culture.
• Opportunity to grow with a rapidly expanding technology company.

MS SHIFT is an Equal Opportunity Employer.

We celebrate diversity and are committed to creating an inclusive workplace for all employees.