Business Development Representative

MS Shift, Inc.; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Uncapped commission structure

Path to Account Executive role

Work with global hospitality brands

Job summary

A fast-growing SaaS platform provider is seeking a Sales Development Representative to drive new business opportunities within the hospitality industry. The ideal candidate will have over 8 years of experience in sales, preferably in a SaaS environment. Key responsibilities include outbound outreach, lead qualification, and managing the sales pipeline in Salesforce. Candidates should possess strong communication skills and a competitive mindset. Enjoy the potential for uncapped commissions and career growth in an expanding organization.

Qualifications

• 8+ years of experience in SDR, BDR, or sales role, preferably in SaaS.
• Experience selling into hospitality or multi-location enterprises is a plus.
• Comfortable with cold outreach and rejection; highly organized and disciplined with follow-ups.

Responsibilities

• Generate new business opportunities in the hospitality industry.
• Conduct outreach via cold calls, emails, and events.
• Qualify inbound and outbound leads using BANT / MEDDICC style.
• Manage pipeline activity in Salesforce or similar CRM.
• Qualify inbound and outbound leads (BANT / MEDDICC style).
• Book and coordinate product demos.
• Maintain consistent follow-ups and nurture prospects.
• Build early-stage relationships with enterprise clients.

Skills

Strong communication and persuasion skills

Highly motivated, competitive, and goal-oriented

Organized and disciplined with follow-ups

Comfortable with cold outreach and rejection

Organization & follow-ups

CRM proficiency

Tools

Salesforce

HubSpot

Outreach

Salesloft

Apollo

ZoomInfo

Job description

About MS Shift

MS Shift is a fast-growing enterprise SaaS platform powering security and operations for leading global hospitality brands. Our platform supports multi-property portfolios across North America, Europe, the Middle East, and Asia, helping hotels streamline operations, enhance security, and drive efficiency.

We are expanding rapidly and building a high-performance sales organization focused on enterprise growth.

Role Overview

As a Sales Development Representative (SDR), you will be on the front lines of our growth engine — responsible for generating new business opportunities, building pipeline, and engaging with key decision-makers across the hospitality industry.

This role is ideal for someone who is hungry, driven, and looking to grow into an Account Executive or enterprise sales role.

What You’ll Do

• Identify and target hotel groups, management companies, and enterprise hospitality brands
• Conduct outbound outreach via cold calls, emails, LinkedIn, and events
• Generate qualified meetings for Account Executives
• Research accounts and personalize outreach to decision-makers

Lead Qualification

• Qualify inbound and outbound leads (BANT / MEDDICC style)
• Identify key stakeholders (Security Directors, Operations, IT, Executives)
• Understand client pain points and align them with MS Shift solutions
• Book and coordinate product demos
• Maintain consistent follow-ups and nurture prospects
• Build early-stage relationships with enterprise clients

CRM & Reporting

• Manage pipeline activity in Salesforce (or similar CRM)
• Track outreach, meetings, and conversion metrics
• Meet and exceed activity and pipeline targets

What You’ll Own

• Monthly and quarterly pipeline targets
• Number of qualified meetings booked
• Outbound activity metrics (calls, emails, LinkedIn touches)
• Contribution to overall revenue growth

Who You Are

• 8+ years of experience in SDR, BDR, or sales role (SaaS preferred)
• Strong communication and persuasion skills
• Highly motivated, competitive, and goal-oriented
• Comfortable with cold outreach and rejection
• Organized and disciplined with follow-ups
• Experience with Salesforce, HubSpot, or similar CRM is a plus

Nice to Have

• Experience selling into hospitality or multi-location enterprises
• Familiarity with SaaS sales cycles
• Experience with tools like Outreach, Salesloft, Apollo, ZoomInfo

Compensation

• Uncapped commission structure

Why Join MS Shift

• Work with global hospitality brands (Hilton, Marriott, etc.)
• Fast-growing company with strong upward mobility
• Clear path to Account Executive / Enterprise Sales
• High-impact role in a scaling organization