Sales Development Representative

Alba Wheels Up International, LLC; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Child care support

Job summary

A logistics firm is seeking a motivated Sales Development Representative to drive company growth by engaging new customers through lead generation. The successful candidate will collaborate with the business development team, qualify prospects, and document their activities in the CRM. Required qualifications include 1-2 years in sales or customer service, excellent communication skills, and a results-oriented mindset. Benefits include medical insurance, 401(k), and paid maternity leave.

Qualifications

• 1-2 years of experience in Sales, Customer Service, or lead generation.
• Proficient in communication and comfortable using the phone.
• Persistent and self-disciplined, with a results-oriented mindset.

Responsibilities

• Generate leads by identifying and qualifying prospects.
• Collaborate with the business development team.
• Document interactions and inputs in CRM.

Skills

Excellent communication skills

Organizational skills

Self-discipline

Eagerness to learn

Results-oriented mindset

Tools

MS Office

CRM tools

Job description

Alba Wheels Up International is looking for a highly motivated individual with a talent for new customer engagement to become its Sales Development Representative (SDR). The SDR will play a critical role in driving company growth through lead generation by identifying, qualifying and booking meetings with high-potential prospects.

The successful candidate will be a self-motivated and driven individual who is goal-oriented, methodical, tenacious, and can effectively interact with a team.

Key Responsibilities

• Create and qualify target lists of new prospects by deep market research and analysis
• ‘Clean’ target lists to the extent possible, removing existing customers, duplicate records, out-of-bound geographies, and other disqualifying characteristics
• Collaborate closely with BD team to align prospecting efforts with growth strategies
• Input target lists and document all interactions or efforts to CRM
• Achieve daily outbound activity targets and KPI’s , as determined by supervisor and reporting as necessary
• Pursue target prospects via all available communication channels, ask clarifying questions to assess fit
• Network within target companies to reach the right decision-makers
• Overcome common objections to advance conversations
• Vet inbound leads received from Alba marketing efforts
• Contact past Alba customers to revive business relationships
• Pass qualified leads to the appropriate sales team for follow-up
• Book and schedule first meetings for the BD team, ensuring prospects and meetings are well-qualified and prepared for initial discussion by asking clarifying questions.
• Participate in first meetings booked with BD to initiate the handoff and learn about the selling process.
• Take notes during initial meeting for high level overview reporting in CRM
• Collaborate effectively with Sales and marketing
• Provide feedback to colleagues and leadership to improve processes and messaging role by gathering and relaying feedback from activities to highlight trends.
• Learn Alba’s growing portfolio of products and services
• Compose succinct, effective emails and other outbound communications
• Deliver relevant information and events invite to prospects to nurture the relationship and increase conversion rates

Requirements

• 1 to 2 years’ experience in Sales, Customer Service, lead generation or similar client facing role, preferably in freight forwarding and customs brokerage
• Excellent communication skills – both written and verbal
• Comfort using the telephone as primary means of outreach
• Highly organized and able to multitask efficiently
• Entrepreneurial and results-oriented mindset
• Desire to achieve sales objectives and targets
• Persistent, self-disciplined, and confident
• Energetic, eager to learn and coachable with a desire to advance career
• Proficient in MS Office and email systems
• Knowledge of CRM and Marketing Automation tools is a plus
• Ability to work well in fast-paced environment and pivot focus quickly
• Creatively problem-solve and overcome objective challenges
• Comfortable and disciplined to work independently while collaborating with the larger team

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave
• Child care support