Sales Development Representative

Grand Charter; New York (NY); On-site; USD 55,000 - 90,000; Full time

Job summary

Grand Charter in New York City seeks a Sales Development Representative to identify and qualify prospects, conduct outbound outreach, and support the sales team with a growing pipeline. This on-site role requires collaboration with marketing and sales, sharp communication, and a disciplined approach to meeting activity targets.

The ideal candidate has B2B or tech experience, comfort with CRM tools, and a proactive mindset.

Qualifications

• Demonstrated inside sales and lead generation skills for prospecting and pipeline building.
• Strong communication skills to engage prospects, deliver clear messaging, and handle objections.
• Proven sales capabilities, including qualifying opportunities and supporting deal progression.
• Business development experience in identifying new markets, segments, and strategic opportunities.
• Ability to work on-site in NYC and collaborate with cross-functional teams.
• Comfort using CRM tools, sales engagement platforms, and basic productivity software.
• Goal-oriented mindset with resilience, curiosity, and willingness to learn from feedback.
• Bachelor's degree or equivalent practical experience preferred.

Responsibilities

• Identify and qualify prospective customers and build a strong sales pipeline.
• Conduct outbound calls and emails and respond to inbound inquiries.
• Schedule discovery meetings for the sales team and maintain CRM records.
• Collaborate with sales and marketing to refine messaging and support campaigns.
• Maintain consistent outreach to meet activity and opportunity targets.

Skills

Inside Sales

Lead Generation

Communication

Qualifying Opportunities

Business Development

Collaboration

B2B/Tech Experience

Education

Bachelor’s degree or equivalent experience

Tools

CRM tools

Sales engagement platforms

Productivity software

Job description

Grand Charter builds novel products at the intersection of legal, consumer, and financial services, creating tools that simplify complex processes and empower users to make informed decisions. The company focuses on innovative solutions that address real-world challenges faced by individuals and organizations in these sectors. Team members collaborate across disciplines to deliver practical, user-centered products with measurable impact. Working at Grand Charter offers opportunities to contribute to meaningful projects, grow professionally, and shape the future of legal and financial technology.

Role Description

The Sales Development Representative (SDR) is a full-time, on-site role based in the New York City Metropolitan Area. The SDR will identify and qualify prospective customers, conduct outbound calls and emails, and respond to inbound inquiries to build a strong sales pipeline. This role involves researching target markets, scheduling discovery meetings for the sales team, and maintaining accurate records in CRM systems. The SDR will collaborate with sales and marketing colleagues to refine messaging, provide feedback from prospects, and support campaigns that drive new business. Success in this position relies on consistent outreach, effective communication, and a focus on meeting and exceeding activity and opportunity targets.

Qualifications

• Demonstrated Inside Sales and Lead Generation skills for prospecting and pipeline building.
• Strong Communication skills to engage prospects, deliver clear messaging, and handle objections.
• Proven Sales capabilities, including qualifying opportunities and supporting deal progression.
• Business Development experience in identifying new markets, segments, and strategic opportunities.
• Ability to work on-site in NYC and collaborate with cross-functional teams.
• Comfort using CRM tools, sales engagement platforms, and basic productivity software.
• Goal-oriented mindset with resilience, curiosity, and a willingness to learn from feedback.
• Relevant experience in B2B or tech environments and a bachelor’s degree or equivalent practical experience is preferred.