Business Development Representative

Trust20; Mayfield (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation with performance incentives

Support from a nationally recognized organization

Opportunities for growth and development

Meaningful work in the foodservice industry

Job summary

A prominent foodservice division is seeking a motivated Sales Development Representative to enhance its presence throughout Ohio's local restaurant community. In this field-based role, you will build relationships, introduce training solutions, and engage with key decision-makers. Ideal for early-career sales professionals, this position offers competitive compensation, opportunities for growth, and meaningful work that impacts safety in the foodservice industry.

Qualifications

• 0–3 years of sales, customer service, or hospitality experience is preferred.
• Experience in a restaurant or foodservice environment is a plus.
• Must be comfortable navigating a CRM system.

Responsibilities

• Visit restaurants in assigned territory to introduce Trust20 solutions.
• Build lasting relationships with key decision-makers.
• Conduct calls and emails to schedule meetings and follow-ups.
• Deliver presentations on Trust20’s offerings.
• Maintain updates in the CRM.
• Engage with local restaurant community.

Skills

Strong communication skills

Relationship-building skills

Self-motivation

Organizational skills

Customer service experience

Tools

CRM software

Job description

Trust20 – A Division of Gordon Food Service

Hiring in partnership with Bridgeway Partners

About Trust20

Trust20 is modernizing how restaurants and foodservice professionals approach safety, training, and certification. As a division of Gordon Food Service, we provide fully digital, easy-to-use solutions for Food Handler and Food Manager training, Food Protection Manager Exams, and Food Allergy certification.

We combine deep industry expertise with a modern, customer-focused platform helping restaurants elevate their culture of safety and stay compliant with confidence.

Position Overview

The Sales Development Representative is a field-based sales role responsible for growing Trust20’s presence throughout your assigned territory. You'll be responsible for building relationships with local restaurants, introducing Trust20’s training solutions, and developing a strong network within the hospitality community.

This role is ideal for someone early in their sales career who thrives in a people-focused, on-the-go environment.

Experience Level: 0-3 years

Reports To: Sales Manager, Trust20

What You’ll Do

• Visit restaurants and foodservice businesses in your territory to introduce Trust20 solutions
• Build relationships with owners, managers, and key decision-makers
• Conduct outreach via calls and emails to schedule meetings and follow-ups
• Deliver brief presentations on Trust20’s training and certification offerings
• Maintain accurate notes, activity, and pipeline updates in the CRM
• Strengthen brand visibility by engaging with the local restaurant community

Who Thrives in This Role

• Enjoys being out in the field and client facing
• Self-motivated, organized, and comfortable managing a schedule
• Curious about how restaurants operate and eager to learn
• Energized by building relationships and making frequent connections

Preferred Qualifications

• 0–3 years of sales, customer service, or hospitality experience
• Restaurant or foodservice background is a plus
• Strong communication and relationship-building skills
• Ability to navigate a CRM and manage territory activity
• Reliable vehicle for travel within the assigned area

What Trust20 Offers

• Competitive compensation with performance incentives
• Support from a nationally recognized organization
• Clear opportunities for growth and development
• Meaningful work that helps improve safety across the foodservice industry