Sales Development Representative

City Wide Facility Solutions; Concord (NH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health care reimbursement

PTO

401(k)

Paid time to support charities

Job summary

City Wide Facility Solutions in Concord, NH is seeking an experienced Sales Development Representative to drive top-of-funnel growth. You will identify and engage businesses within our territory, qualify opportunities, and set appointments that convert into revenue.

This high-activity role requires a proven outbound B2B prospecting track record, strong cold outreach skills, CRM proficiency (Microsoft Dynamics preferred), and the ability to manage a healthy pipeline.

Qualifications

• 2+ years of outbound B2B sales with a proven track record of meeting activity and pipeline targets.
• Experience in SDR/BDR or inside sales.
• Excellent written and verbal communication; highly organized and diligent in follow-up.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Research and identify target businesses that fit the ideal client profile.
• Execute 50–100 outbound touches per day via phone and email.
• Qualify prospects and schedule appointments for outside sales, maintaining a steady pipeline.
• Own data hygiene in our CRM (Microsoft Dynamics): logs, records, notes, and appointments.
• Build and manage recurring email campaigns and social media outreach.
• Report activity and results daily, weekly, and monthly.
• Meet or exceed activity and pipeline targets tied to revenue goals.
• Promptly follow up with prospects and provide requested materials.

Skills

Outbound B2B sales

SDR/BDR

CRM proficiency

Cold outreach

Pipeline management

Communication

Microsoft Office

Education

Bachelor's degree preferred

Tools

Microsoft Dynamics

Job description

City Wide Facility Solutions is looking for an experienced Sales Development Representative to drive top-of-funnel growth for our sales team. This is a high-activity, high-impact role: you'll identify and engage businesses within our territory, qualify opportunities, and set appointments that convert into revenue. If you have a proven track record in outbound B2B prospecting and want a role where your output directly drives commission, we'd like to talk.

What you'll do

• Research and identify businesses that fit City Wide's ideal client profile for janitorial and non-janitorial facility services.
• Execute 50-100 outbound touches per day across phone and email.
• Qualify prospects and schedule appointments for our outside sales team, maintaining a consistent pipeline of opportunities.
• Own data hygiene in our CRM (Microsoft Dynamics): call logs, client records, notes, and scheduled appointments.
• Build and manage recurring email campaigns and social media outreach through our platforms.
• Report on activity and results daily, weekly, and monthly.
• Consistently meet or exceed activity and lead generation targets tied to revenue goals.
• Follow up with prospects promptly, including requested materials and professional correspondence.
• 2+ years of outbound B2B sales, SDR/BDR, or inside sales experience with a demonstrated record of hitting activity and pipeline targets.
• Strong cold outreach skills - comfortable and effective on high-volume phone and email prospecting.
• Proficiency with CRM platforms (Microsoft Dynamics a plus) and disciplined pipeline management habits.
• Experience running email and social campaigns to generate business interest.
• Excellent written and verbal communication; organized, self-directed, and rigorous on follow-up.
• Proficiency in Microsoft Office Suite.
• Bachelor's degree preferred, or equivalent professional experience.

City Wide Facility Solutions offers a competitive base salary plus commission, along with a health care reimbursement program, PTO, and 401(k). We also offer paid time to support charities of your choice.