Sales Development Representative

Restoke.ai; Austin (TX); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision

Flexible PTO

Hybrid schedule with Austin office

Job summary

Restoke.ai is hiring a Sales Development Representative in Austin, TX, offering a hybrid role with regular in-office time. You will nurture inbound and outbound leads, leveraging hospitality experience to connect with restaurant operators and qualify opportunities for the sales team.

This entry-level-to-mid role emphasizes pipeline building, discovery, and scheduling product demonstrations for Account Executives, with uncapped commission potential and a supportive, fast-growing startup culture.

Qualifications

• At least 2 years of hands-on restaurant or hospitality experience across FOH, BOH, or management.

Responsibilities

• Qualify and nurture leads.
• Inbound leads: engage and qualify prospects per ICP.
• Outbound outreach to identify potential prospects.
• Leverage hospitality experience to connect with operators.
• Schedule product demonstrations for Account Executives.
• Maintain a steady flow of qualified leads through outreach.

Skills

Hospitality experience

CRM experience

Lead qualification

Outbound outreach

Tools

CRM systems

Sales tools

Job description

Restoke is on a mission to modernize restaurant operations. Our platform helps restaurant groups automate and streamline back-of-house workflows - from ordering and inventory to recipes, prep, and reporting. We're already working with some of the most innovative and fastest-growing multi-location restaurants, and we're just getting started.

We're a small, fast-moving team building software that operators actually love. If you're excited about solving real-world problems for an industry that never slows down, you'll thrive here.

About Restoke

Restoke is on a mission to modernize restaurant operations. Our platform helps restaurant groups automate and streamline back-of-house workflows - from ordering and inventory to recipes, prep, and reporting. We're already working with some of the most innovative and fastest-growing multi-location restaurants, and we're just getting started.

We're a small, fast-moving team building software that operators actually love. If you're excited about solving real-world problems for an industry that never slows down, you'll thrive here.

About the Role

We're looking for an energetic Sales Development Representative to help build pipeline and create new opportunities with restaurant and hospitality groups.

This is a great role for someone earlier in their sales career, or someone coming from hospitality who wants to transition into the tech world. Your industry experience means you already understand the pressures operators face, the language they use, and the problems they are trying to solve.

You'll focus on prospecting, outbound outreach, qualifying potential customers, and booking high-quality meetings for our Account Executives. You won't be responsible for closing deals - your job is to open doors, start strong conversations, and create qualified opportunities for the wider sales team.

If you're ambitious, confident speaking with operators, willing to learn, and excited to build a career in SaaS sales, this is a strong opportunity to get your foot in the door and grow with the team.

Why Join Us?

• Be part of a high-growth startup with global reach
• Competitive base salary
• Work with cutting-edge technology that's making a real difference in the hospitality industry
• Flexible work arrangements with our hybrid office model

What You'll Do

• Qualify and Nurture Leads
• Inbound Leads: Be the first point of contact for inbound leads, engaging with potential customers to understand their needs and ensure they meet our Ideal Customer Profile (ICP).
• Outbound Outreach: Proactively identify and reach out to potential prospects through strategic outbound efforts, initiating conversations to uncover opportunities and introduce them to our solutions.
• Leverage Your Hospitality Experience: Use your knowledge of the hospitality industry to connect authentically with prospects, empathizing with their challenges and building trust.
• Schedule Product Demonstrations: Identify high-potential leads and seamlessly hand them off to Account Executives, ensuring they are fully briefed for impactful demos.
• Pipeline Management: Maintain a steady flow of qualified leads through proactive outreach, including inbound lead engagement and outbound prospecting efforts.
• Gather Market Insights: Provide valuable feedback to the sales and product teams based on customer conversations to help refine strategies and product offerings.

What We're Looking For

• At least 2 years of hands-on restaurant or hospitality experience, across FOH, BOH, or management.
• Some B2B sales experience is preferred, but not required - we're open to strong hospitality operators looking to make the move into tech sales.
• A strong understanding of restaurant operations, including inventory, labour, food costs, and the day-to-day pressures of running a venue.
• Confidence speaking with new people and the ability to build rapport quickly with restaurant operators.
• Strong written and verbal communication skills.
• Comfortable learning and using CRM systems and sales tools.
• Resilient and positive: comfortable with outbound activity, rejection, and staying motivated.
• Naturally curious and willing to ask good questions to understand a prospect's challenges.
• Empathetic and personable : able to make prospects feel understood and build trust quickly.
• Proactive and energetic : willing to pick up the phone, reach out, follow up, and create opportunities.
• Adaptable and coachable : eager to learn, take feedback, and improve as you build your career in SaaS sales.
• Based in Austin or willing to relocate. This is a hybrid role with regular in-office time required.

Compensation & Benefits

• $70,000 base + Uncapped Commission
• Health, dental, and vision benefits
• Flexible PTO
• Hybrid schedule with office time in Austin