Sales Development Manager

Upland Software; Austin (TX); Remote; USD 135,000 - 145,000; Full time

Job summary

Upland Software is seeking a Sales Development Manager to spearhead a team focused on optimising sales through effective coaching, training, and development. In this role, you’ll lead, motivate, and grow a team of SDRs while executing strategies that enhance pipeline performance and contribute to overall sales goals. If you thrive in a dynamic environment and possess a strong leadership background in B2B SaaS, we encourage you to apply.

Qualifications

• 1 year of proven track record as an SDR manager in B2B SaaS.
• 2+ years in SaaS sales/SDR role.
• Excellent problem-solving and multi-tasking skills.

Responsibilities

• Hire, train, and coach a high performing SDR Team.
• Develop and execute effective outbound SDR plays.
• Analyze performance metrics and report on trends.

Skills

Leadership

Coaching

Problem Solving

Multi-tasking

Education

BA/BS or equivalent practical experience

Job description

Join to apply for the Sales Development Manager role at Upland Software

Join to apply for the Sales Development Manager role at Upland Software

At Upland Software, you’ll find smart, creative teams who love working together to deliver value for our customers, and a global culture of growth and possibility. Our operating model has always supported remote work—and as we keep growing and evolving our workplace, that won’t change. We’re passionate. We’re proactive. We take pride in our work, and we love a good challenge. Sound like you?

Opportunity Summary

As a Sales Development Manager, you will be responsible for hiring, training, coaching, and developing a best-in-class team of SDRs. To be successful in this role, you must be a passionate leader who excels at coaching and developing your team. You will be responsible for teaching the SDR team the skills they need to be effective, like sourcing and prospecting, cold-calling, pitching, qualification, objection handling, booking meetings, opportunity and pipeline creation. You will be tasked with leading the SDR team to uncover new business opportunities for our sales organization, with the main goal of hitting and exceeding monthly opportunity creation and pipeline targets.

You will be responsible for developing and executing effective outbound SDR plays in partnership with Marketing and Sales to open new conversations. Your ability to partner with leaders from Sales, Marketing, Product, and Operations is crucial in this role. You must also be hands-on and scrappy, willing to do all aspects of the SDR role yourself. You must be able to work independently, prioritize effectively, and balance multiple tasks. Your success will be measured by your ability to effectively increase the quality while ensuring the quantity of qualified opportunities that our SDR team is bringing in over time.

Reporting directly to our Director of Sales Development, you should be an experienced leader with the ability to motivate a large SDR team and help our Sales teams hit their bookings goals. We are looking for someone who enjoys challenges, problem solving, coaching, and creates an environment that brings out the best work of their team. You will be responsible for creating a scalable SDR program that yields repeatable pipeline results, improving processes along the way, and developing your team.

Responsibilities

• Hire, train, and coach a high performing SDR Team
• Design and facilitate regular training on product, industry, and selling skills
• Coach and mentor SDRs on personal and professional development
• Report and analyze individual and team performance metrics to isolate trends & opportunities to improve
• Partner effectively with cross-functional leaders
• Motivate and inspire SDRs to reach their full potential
• Lead by example by getting into the weeds of the day-to-day SDR operation
• Problem solve and strategize to optimize performance results
• Creatively reward and incentivize positive behavior and results
• Identify opportunities to improve on process, efficiency, selling skills, and implementation
• Create a positive and collaborative environment to facilitate growth
  
  

Qualifications

• Proven track record of success as an SDR manager in the B2B SaaS space (1 year requirement)
• Proven ability to motivate sales development reps and exceed team goals
• Proven individual success in quota carrying roles
• 2+ years in SaaS sales/SDR role
• Experience with matrix organizations or companies with multiple GTM motions (preferred)
• Excellent problem-solving and multi-tasking skills
• BA/BS or equivalent practical experience required
  
  

Upland Software (Nasdaq: UPLD) is a leader in cloud-based tools for digital transformation. To learn more, visit www.uplandsoftware.com.

Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

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