Sales Desk Manager

Chevrolet-of-Wesley-Chape; Wesley Chapel (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Lithia Learning Center

Wellness Programs

Job summary

Lithia Motors, Inc. in Wesley Chapel, FL is seeking an Automotive Sales Manager to lead and grow a high-performing sales team within the Lithia & Driveway family.

You will drive dealership performance, coach staff, and ensure a best-in-class customer experience across a fast-paced, high-volume operation. The role requires a history of sales leadership, a passion for customer satisfaction, and the ability to motivate teams to exceed targets in a dynamic environment.

Qualifications

• Prior automotive sales management experience is required.
• Proven track record of achieving sales goals and driving dealership performance.
• Strong leadership, coaching, and team development skills.
• Excellent communication, negotiation, and customer relationship-building abilities.
• Must have a valid driver’s license and an acceptable driving record.

Responsibilities

• Lead, coach, and motivate the sales team to achieve and exceed sales goals.
• Drive customer engagement and ensure an exceptional purchase experience.
• Manage daily sales activities, performance tracking, and training initiatives.
• Monitor key performance metrics and implement strategies to improve results.
• Address and resolve customer concerns in a professional and timely manner.
• Ensure compliance with company processes, policies, and sales standards.
• Foster a positive, accountable, and results-driven team culture.

Skills

Automotive sales management

Leadership

Customer relationship-building

Education

High school diploma or equivalent

Job description

Dealership:L0392 Chevrolet of Wesley ChapelChevrolet of Wesley ChapelJoin a fast growing dealership and the largest automotive group in the world!We are part of Lithia & Driveway, a Fortune 500, publicly traded (NYSE: LAD) company that is on the fast track to even more success and development. Being the largest dealership group in America, there are many opportunities for you to pursue your short and long-term career goals.We are committed to growing our company and Growing our People!What You'll DoAs an Automotive Sales Manager, you will play a key leadership role in achieving dealership sales objectives while developing a high-performing sales team. Responsibilities include:Lead, coach, and motivate the sales team to achieve and exceed sales goalsDrive customer engagement and ensure an exceptional purchase experienceManage daily sales activities, performance tracking, and training initiativesMonitor key performance metrics and implement strategies to improve resultsAddress and resolve customer concerns in a professional and timely mannerEnsure compliance with company processes, policies, and sales standardsFoster a positive, accountable, and results-driven team cultureWhat You'll BringPrior Automotive Sales Management experience requiredProven track record of achieving sales goals and driving dealership performanceExceptional Customer Satisfaction Index (CSI) resultsStrong leadership, coaching, and team development skillsExcellent communication, negotiation, and customer relationship-building abilitiesAbility to thrive in a fast-paced, high-volume environmentValid driver's license and an acceptable driving recordTotal RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.