Sales Desk Manager

L0857 Hyundai of Covington Pike; Memphis (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

Paid holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Job summary

Lithia Hyundai of Covington Pike is seeking a Sales Desk Manager to lead our sales team, drive performance, coach staff and shape dealership success. You will align strategy with store goals, creating a high-energy environment focused on customer satisfaction and results.

Ideal candidates bring automotive sales leadership, a proven CSI track record, and strong communication. You’ll train, motivate, and manage daily activities to hit targets while delivering a great customer experience in a

Qualifications

• Previous Automotive Sales Management experience is a plus.
• Must have a proven track record with an exceptional CSI.
• Strong communication and customer engagement skills.
• Acceptable driving record and a valid driver’s license in your state of residence.

Responsibilities

• The Sales Desk Manager manages the activities of all sales staff ensuring sales targets and customer service levels are achieved.
• This individual is responsible for training, cross-training, and development of all sales staff.
• Ensure sales goals are attained.
• Manage daily activity & training of the sales staff.
• Ensure sales people are engaging with customers.
• Address and resolve customer concerns.

Skills

Auto sales management

CSI track record

Strong communication

Valid driver’s license

Tools

CRM systems

Job description

Dealership: L0857 Hyundai of Covington Pike Hyundai of Covington Pike Hiring: Sales Desk Manager Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.

Why Join Our Team – Sales Desk Manager | Hyundai of Covington Pike

Join Hyundai of Covington Pike at an exciting time of growth and opportunity. As a Sales Desk Manager, you'll play a key leadership role in driving sales performance, coaching a motivated team, and helping shape the future of a dealership committed to success. If you're looking for a fast‑paced environment where your leadership, strategy, and results truly make an impact, this is the opportunity for you. Work alongside a team that values collaboration, customer satisfaction, and continuous improvement while helping our dealership reach new levels of performance.

What You'll Do

• The Automotive Sales Desk Manager manages the activities of all sales staff ensuring sales targets and customer service levels are achieved.
• This individual is responsible for training, cross-training, and development of all sales staff.
• Ensure sales goals are attained.
• Manage daily activity & training of the sales staff.
• Ensure sales people are engaging with customers.
• Address and resolve customer concerns.

What You'll Bring

• Previous Automotive Sales Management experience a plus
• Must have a proven track record with an exceptional CSI
• Strong communication and customer engagement skills
• Acceptable driving record and a valid driver's license in your state of residence

Total Rewards

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle‑ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required.

We are a drug‑free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!