Parts Manager

L0857 Hyundai of Covington Pike; Memphis (TN); On-site; USD 84,000 - 144,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway is seeking a Parts Manager for Hyundai of Covington Pike. You will lead the Parts Department, oversee inventory management, sourcing, and vendor relationships to support Service and Sales while driving profitability and customer satisfaction.

The role emphasizes team development, process improvement, and collaboration with Service and Sales leadership to reduce repair cycle times and downtime.

Qualifications

• Minimum 3 years of automotive parts management experience in a franchised OEM dealership.
• Proficiency with CDK/ADP and OEM parts catalogs.
• Strong inventory management, purchasing, sourcing, and stock-control skills.

Responsibilities

• Lead all aspects of the dealership’s Parts Department and support Service and Sales operations.
• Oversee inventory control, purchasing, receiving, stocking, returns, and warranty parts processing.
• Develop and coach Parts Department staff through hiring, training, scheduling and performance management.
• Utilize OEM catalogs and ordering platforms; monitor backorders and communicate with vendors.

Skills

Leadership

Inventory management

Purchasing

Vendor relationships

Communication

Tools

CDK/ADP

OEM catalogs

Job description

Dealership: L0857 Hyundai of Covington Pike Hyundai of Covington Pike Open Position: Automotive Parts Manager Drive Your Career Forward with Lithia & Driveway At Lithia & Driveway, we're powered by people and driven to deliver results. As one of the largest automotive retailers in North America, we're focused on growing leaders who want to make an impact – both in their store and across the company. We are looking for a Parts Manager to lead, develop, and inspire our Parts team at Hyundai of Covington Pike. This role is a key driver of performance, culture, and customer experience.

Why Join Our Team?

• Real opportunities for advancement across a national network
• Leadership development and training through our internal learning programs
• A high-performance culture that recognizes and rewards results
• The ability to influence store success and shape your team

What You’ll Do:

The Parts Manager is responsible for leading all aspects of the dealership’s Parts Department, ensuring exceptional support for Service and Sales operations. This role oversees inventory management, parts procurement, team development, vendor relationships, and departmental profitability while maintaining a strong focus on customer satisfaction, technician productivity, and repair cycle time improvement. Reports to store leadership. Lead the daily operations of the Parts Department, including inventory control, purchasing, receiving, stocking, returns, and warranty parts processing. Manage and develop Parts Department personnel through hiring, training, coaching, scheduling, and performance accountability. Learn and effectively utilize multiple OEM parts catalogs, ordering platforms, and manufacturer programs. Ensure timely and accurate parts fulfillment for technicians, service advisors, and customer requests. Proactively monitor backorders and delayed shipments, maintaining consistent communication with vendors, OEM representatives, and internal departments. Research alternative sourcing solutions and identify regional, local, and aftermarket suppliers when appropriate to expedite repairs and reduce vehicle downtime. Partner closely with Service and Sales leadership to improve repair cycle times, technician efficiency, and overall customer experience. Maintain appropriate inventory levels while managing stock turns, obsolescence, special orders, and inventory investment. Analyze departmental performance, monitor key operating metrics, and implement process improvements to increase efficiency and profitability. Establish and maintain strong vendor relationships while negotiating favorable pricing and availability when applicable. Ensure compliance with OEM requirements, dealership policies, inventory controls, and safety standards. Handle escalated customer concerns related to parts availability, order status, and fulfillment issues in a professional manner. All other duties as assigned by leadership.

What You’ll Bring:

• Minimum 3 years of automotive parts management experience within a franchised OEM dealership.
• Proficiency with CDK/ADP and OEM parts catalog systems.
• Strong knowledge of inventory management, purchasing, sourcing, and inventory control processes.
• Strong leadership, communication, and organizational skills.
• Positive attitude with a collaborative approach to working across departments.
• Ability to thrive in a fast-paced dealership environment.
• Valid driver’s license and acceptable driving record.

Total Rewards $84,000.00 - $144,000.00/ Per Year

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes a base, commission, and bonus structure. Range shown is estimated total annual compensation. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

Ready to Lead and Win?

If you’re a results-driven leader who’s ready to take ownership, build a winning team, and grow your career with a company that invests in its people—Lithia & Driveway wants to hear from you.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required.

We are a drug-free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!