Sales & Design Consultant

Luxury Living Group; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Luxury Living Group is seeking a motivated Sales & Design Consultant for the Fendi CASA Boutique in Los Angeles. You will support the sales team by providing product information, advising on acquisitions, and delivering an outstanding sales experience.

The role involves identifying client needs, engaging in team selling, meeting quotas, and coordinating orders. Candidates should have 2–3 years in luxury retail and strong knowledge of interiors and furnishings.

Qualifications

• 2–3 years in high-end furniture or luxury goods preferred.
• Proven sales track record and strong commercial awareness.
• Experience working with private clients, interior designers and architects.
• Knowledge of furniture, materials, finishes, textiles, accessories and interior decoration preferred.
• Bachelor’s degree preferred in Interior Design, Architecture, Design or related field.

Responsibilities

• Identify customer needs and offer meeting those needs through products and services.
• Engage in team selling when appropriate.
• Meet or exceed monthly sales quotas.
• Respond to customer requests with information and online demonstrations.
• Provide input on merchandise requirements, pricing, store layout and showroom needs.
• Assist in scheduled physical inventory.
• Coordinate ordering, receiving and delivery of products in a timely manner.
• Use office technologies and CRM tools to process and track orders.
• Represent the company at scheduled events.
• Prospect to architects, interior designers and developers by phone or email.
• Stay up-to-date on product changes and developments.
• Visit clients outside the showroom when needed.

Skills

Communication skills

Negotiation skills

Customer service orientation

Interpersonal skills

Organizational skills

Problem solving

Proactive attitude

Education

Bachelor’s degree preferred in Interior Design or related field

Tools

AutoCAD

CRM tools

Excel

Word

Job description

Luxury Living Group is seeking a motivated Sales & Design Consultant for the Fendi CASA Boutique in Los Angeles.

About the Role

The Sales & Design Consultant will support the Sales Team for providing customers with all the requested information and advise them concerning acquisitions by ensuring an outstanding sales experience. The Sales & Design Consultant reports directly to the Director of Sales. Responsible for devising strategies independently or with the team to promote and sell products or services to customers and clients Serve as liaison between clients and Company to ensure requirements and high service level of customers are met.

Key Responsibilities

• Identify the needs of a customer and provides a choice for meeting those needs through purchase of products and services
• Engage in team selling when appropriate.
• Meet or exceed the monthly sales quotas.
• Responds to requests from customers in a timely manner when providing information and on line demonstrations to educate about products
• Provide input and recommendations to the Showroom Manager on merchandise requirements, promotional pricing needs, store layout changes and any other showroom and sales requirements.
• Assist in scheduled physical inventory
• Coordinate ordering, receiving and delivery of products in a timely manner
• Use appropriate office technologies and computers to process and track orders via ACT software
• Assist with special projects such as trade shows and display changes
• Represent Company in scheduled Events
• Telephone prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline (Architects, Interior Designers and Developers)
• Remain knowledgeable and up‑to‑date on products changes and developments.
• Demonstrate proactive search of potential clients when not assisting clients on the floor by pursue sales by researching and contacting sales prospects including top Architects, Interior Designers and Developers over the phone or via e‑mail and inviting them to the showroom or meeting with them in their offices.
• Research and refines data base
• Visit with clients outside the Showroom when needed
• Follow Company policies and procedures
• Other duties as assigned

Experience and Education:

• Previous experience (2-3 years) in high‑end furniture or luxury good Industry will be appreciated; years of experience in luxury retail, A&D, luxury interiors, furniture, home décor, design or lifestyle brands.
• Proven sales track record and strong commercial awareness
• Experience working with private clients, interior designers and architects.
• Strong knowledge of furniture, materials, finishes, textiles, accessories and interior decoration is preferred.
• Bachelor’s degree preferred, ideally in Interior Design, Architecture, Design, Business or related field.

Technical and Soft skills:

• Strong sensitivity to luxury, interiors, aesthetics and client experience.
• Strong analytical skills and good knowledge of retail KPIs.
• Outstanding communication and interpersonal skills.
• Strong customer service orientation and clientele mindset.
• Negotiations Skills – Must be Innovative and Persuasive, Good Networking Skills, Energetic and Confident
• Strong organizational skills and attention to detail.
• Responsibility, reliability and proactive attitude.
• Attitude to problem solving and oriented to achieve the goals;
• Excellent computer skills, including Word, Excel, AutoCad and CRM tools;
• Availability to work weekends and to travel if needed;
• Bilingual preferred: English/Spanish, English/Italian, and English/Portuguese.

Working hours: full time, 40 hours/week from Monday to Friday, from 10 AM to 6 PM. Saturday from 11 AM to 5PM.

Type of contract: open-ended contract.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Luxury Living Group is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief. Interested candidates can send your CV with authorization for EU 2016/679 (GDPR).