Sales Department Manager - Home Decoration

IKEA; Paramus (NJ); On-site; USD 71,000 - 102,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Retirement plan

Co-worker discount

Telehealth

Job summary

IKEA Paramus is seeking a seasoned retail leader to guide store operations, optimize sales, and drive customer satisfaction. You will direct onboarding and development of co-workers and collaborate with cross-functional partners to ensure the IKEA culture thrives with a diverse team.

This full-time salaried role requires open availability across the week and a proven track record of delivering strong commercial results in a dynamic retail environment.

Qualifications

• Minimum 5 years of experience managing, leading and developing people in a retail, customer-centric environment.
• Minimum 5 years of experience working in active sales, based on an understanding of customer needs.

Responsibilities

• Optimize the IKEA shopping experience to secure satisfied customers and increased sales.
• Maximize sales and profitability in line with department goals.
• Analyze commercial opportunities and respond to product availability and customer feedback.
• Direct the onboarding and development of co-workers.
• Collaborate with matrix partners and department managers to optimize sales.

Skills

People leadership

Sales experience

Job description

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

WHAT YOU'LL BE DOING DAY TO DAY

• You'll be optimizing the IKEA shopping experience to secure satisfied customers and increase sales.
• Ensuring maximized sales and long-term profitability in accordance with department goals.
• Analyzing and acting on commercial opportunities, changing availability of products (overstock and out of stock) and customer feedback.
• Directing the overall selection, onboarding and development of co-workers.
• Collaborating with matrix partners, other retail department managers and commercial partners including the Visual Merchandising Manager, Interior Design Manager and Logistics Partners to optimize sales.
• Ensuring the team has knowledge of product ranges and services to improve customers' overall shopping experience.
• Monitoring market trends and taking actions to meet customer demands.
• Contributing to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

TOGETHER AS A TEAM

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

JOB TYPE – Permanent; Full time

BENEFITS ELIGIBLE - Yes

HOURS – Salaried; Retail environment. Must have open availability Monday through Sunday.

The full hourly range for this role is $70,824 - $101,600

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rxplans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Qualifications

• 5 years of experience managing, leading and developing people in a retail, customer-centric environment.
• 5 years of experience working in active sales, based on an understanding of customer needs.

The starting rate/ salary for this position ranges from 70824 USD to 101600 USD and will be based on relevant work experience.