Sales & Customer Success Representative

Affordable Home Furnishings; Winnfield (LA); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Profit Sharing

Paid Vacation

Paid Holidays

Paid Sick Leave

Employee Discounts

Life Insurance

Career Growth Opportunities

Family-Owned Culture

Job summary

Affordable Home Furnishings in Winnfield, LA is seeking a Sales & Customer Success Representative (Account Manager) to blend customer service with sales, account management, deliveries and problem solving. This role offers daily variety and a clear path to store-management leadership within a family-owned company.

The position involves helping customers choose furniture and electronics, building relationships in-store and in the community, managing accounts and payments, assisting with

Qualifications

• Customer service experience preferred and strong communication skills.
• Comfortable using computers and technology and handling payments.
• Willingness to lift/move merchandise and assist with deliveries.
• Valid driver's license with clean driving record.

Responsibilities

• Help customers find furniture, appliances, and electronics they'll love.
• Build relationships with customers in-store, by phone, and in the community.
• Manage customer accounts and payment collections.
• Assist with deliveries, pickups, and merchandise setup.
• Assemble furniture and prepare merchandise for the showroom.
• Maintain attractive showroom displays.
• Help customers resolve issues and find solutions.
• Load and unload merchandise.
• Pick up merchandise from customer's homes.
• Clean and refurbish previously rented merchandise.
• Support daily store operations and team goals.
• Any other tasks as directed by management.

Skills

Customer service

Communication

Sales experience

Problem solving

Self-motivation

Team player

Tools

POS systems

CRM software

Job description

Sales & Customer Success Representative (Account Manager)

Pay: $38,000 - $45,000 per year

Looking for a job that's more than sitting behind a desk?

Join Affordable Home Furnishings and help local families furnish their homes while building a career with a family-owned company that promotes from within.

This is a hands-on position that combines customer service, sales, account management, deliveries, and problem-solving. Every day is different, and there is a clear path to advancement into store management for motivated team members.

What You'll Do

• Help customers find furniture, appliances, and electronics they'll love
• Build relationships with customers in-store, by phone, and in the community
• Manage customer accounts and payment collections
• Assist with deliveries, pickups, and merchandise setup
• Assemble furniture and prepare merchandise for the showroom
• Maintain attractive showroom displays
• Help customers resolve issues and find solutions
• Load and unload merchandise
• Pick up merchandise from customer's homes
• Clean and refurbish previously rented merchandise
• Support daily store operations and team goals
• Any other tasks as directed by management

What We're Looking For

• Positive attitude and strong work ethic
• Great communication and people skills
• Customer service experience preferred
• Comfortable using computers and technology
• Self-motivated and dependable
• Ability to lift and move furniture and appliances
• Valid driver's license with a good driving record
• Comfortable working both inside the store and out in the field

Why Join Our Team?

• Medical, Dental & Vision Insurance
• 401(k) with 75% Company Match
• Profit Sharing
• Paid Vacation
• Paid Holidays
• Paid Sick Leave
• Employee Discounts
• Life Insurance
• Career Growth Opportunities
• Family-Owned Company Culture

Schedule

Typically around 45 hours per week:

• Monday-Thursday: 8:30 AM - 7:00 PM
• Friday: 8:00 AM - 6:30 PM
• Saturday: 8:00 AM - 3:00 PM
• One weekday off
• Sundays off

If you enjoy helping people, staying active, and want an opportunity to grow into management, we'd love to meet you.