Sales & Customer Success Representative

Affordable Home Furnishings; Natchitoches (LA); Hybrid; USD 38,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with 75% Company Match

Profit Sharing

Paid Vacation

Paid Holidays

Paid Sick Leave

Employee Discounts

Life Insurance

Career Growth Opportunities

Family-Owned Company Culture

Job summary

Affordable Home Furnishings in Louisiana seeks a Sales & Customer Success Representative (Account Manager) to help customers find furniture, appliances, and electronics, build relationships in-store, by phone, and in the community, and manage customer accounts.

This hands-on role blends customer service, sales, deliveries, problem-solving, and occasional field work, with a clear path to store management.

Qualifications

• Positive attitude and strong work ethic.
• Great communication and people skills.
• Customer service experience preferred.
• Comfortable using computers and technology.
• Self-motivated and dependable.
• Ability to lift and move furniture and appliances.
• Valid driver's license with a good driving record.
• Comfortable working both inside the store and out in the field.

Responsibilities

• Help customers find furniture, appliances, and electronics they'll love.
• Build relationships with customers in-store, by phone, and in the community.
• Manage customer accounts and payment collections.
• Assist with deliveries, pickups, and merchandise setup.
• Assemble furniture and prepare merchandise for the showroom.
• Maintain attractive showroom displays.
• Help customers resolve issues and find solutions.
• Load and unload merchandise.
• Pick up merchandise from customer's homes.
• Clean and refurbish previously rented merchandise.
• Support daily store operations and team goals.
• Any other tasks as directed by management.

Skills

Customer service

Communication skills

Self-motivated

Reliable

Physical ability

Valid driver’s license

In-store and field work

Job description

Sales & Customer Success Representative (Account Manager)

Pay: $38,000 - $45,000 per year

Looking for a job that's more than sitting behind a desk?

Join Affordable Home Furnishings and help local families furnish their homes while building a career with a family-owned company that promotes from within.

This is a hands-on position that combines customer service, sales, account management, deliveries, and problem-solving. Every day is different, and there is a clear path to advancement into store management for motivated team members.

What You'll Do

• Help customers find furniture, appliances, and electronics they'll love
• Build relationships with customers in-store, by phone, and in the community
• Manage customer accounts and payment collections
• Assist with deliveries, pickups, and merchandise setup
• Assemble furniture and prepare merchandise for the showroom
• Maintain attractive showroom displays
• Help customers resolve issues and find solutions
• Load and unload merchandise
• Pick up merchandise from customer's homes
• Clean and refurbish previously rented merchandise
• Support daily store operations and team goals
• Any other tasks as directed by management

What We're Looking For

• Positive attitude and strong work ethic
• Great communication and people skills
• Customer service experience preferred
• Comfortable using computers and technology
• Self-motivated and dependable
• Ability to lift and move furniture and appliances
• Valid driver's license with a good driving record
• Comfortable working both inside the store and out in the field

Why Join Our Team?

• Medical, Dental & Vision Insurance
• 401(k) with 75% Company Match
• Profit Sharing
• Paid Vacation
• Paid Holidays
• Paid Sick Leave
• Employee Discounts
• Life Insurance
• Career Growth Opportunities
• Family-Owned Company Culture

Schedule

Typically around 45 hours per week:

• Monday-Thursday: 8:30 AM - 7:00 PM
• Friday: 8:00 AM - 6:30 PM
• Saturday: 8:00 AM - 3:00 PM
• One weekday off
• Sundays off

If you enjoy helping people, staying active, and want an opportunity to grow into management, we'd love to meet you.