Account Manager & Customer Success - Hands-On Sales Growth

Affordable Rent To Own, Inc.; Natchitoches (LA); Hybrid; USD 38,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with 75% Company Match

Profit Sharing

Paid Vacation

Paid Holidays

Paid Sick Leave

Employee Discounts

Life Insurance

Career Growth Opportunities

Family-Owned Company Culture

Job summary

Affordable Home Furnishings in Louisiana seeks a Sales & Customer Success Representative (Account Manager) to help customers find furniture, appliances, and electronics, build relationships in-store, by phone, and in the community, and manage customer accounts.

This hands-on role blends customer service, sales, deliveries, problem-solving, and occasional field work, with a clear path to store management.

Qualifications

• Positive attitude and strong work ethic.
• Great communication and people skills.
• Customer service experience preferred.
• Comfortable using computers and technology.
• Self-motivated and dependable.
• Ability to lift and move furniture and appliances.
• Valid driver's license with a good driving record.
• Comfortable working both inside the store and out in the field.

Responsibilities

• Help customers find furniture, appliances, and electronics they'll love.
• Build relationships with customers in-store, by phone, and in the community.
• Manage customer accounts and payment collections.
• Assist with deliveries, pickups, and merchandise setup.
• Assemble furniture and prepare merchandise for the showroom.
• Maintain attractive showroom displays.
• Help customers resolve issues and find solutions.
• Load and unload merchandise.
• Pick up merchandise from customer's homes.
• Clean and refurbish previously rented merchandise.
• Support daily store operations and team goals.
• Any other tasks as directed by management.

Skills

Customer service

Communication skills

Self-motivated

Reliable

Physical ability

Valid driver’s license

In-store and field work

Job description

Affordable Home Furnishings in Louisiana seeks a Sales & Customer Success Representative (Account Manager) to help customers find furniture, appliances, and electronics, build relationships in-store, by phone, and in the community, and manage customer accounts.

This hands-on role blends customer service, sales, deliveries, problem-solving, and occasional field work, with a clear path to store management.