Sales & Customer Service Associate

Massage Envy Franchising, LLC; Ramsey (MN); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant team at a forward-thinking wellness franchise that values your contributions and supports your growth. This role is perfect for those who are passionate about helping others and have strong customer service skills. You will engage with clients, promote wellness services, and foster a welcoming environment. With a flexible schedule, competitive pay, and numerous perks, this opportunity allows you to thrive both professionally and personally. If you are ready to make a difference in people's lives while building a rewarding career, we invite you to apply and become part of our caring community.

Benefits

Competitive base pay plus bonuses

Employer-paid healthcare

Matching 401(k)

Paid time off

Employee referral bonus

Employee Assistance Program

Flexible schedule

Free massage or skincare service each month

20% off all products

Qualifications

• High school diploma required, retail or sales experience preferred.
• Excellent people skills and ability to multitask.

Responsibilities

• Provide outstanding customer service and promote wellness services.
• Support clinic flow and help grow the client base.

Skills

Customer Service

Sales

Critical Thinking

Math Skills

Computer Skills

Multitasking

People Skills

Education

High School Diploma or Equivalent

Tools

Scheduling Software

Email Communication

Job description

Overview

Where Better Careers Begin!Massage Envy Ramsey, 1300 RT 17 North, Ramsey, NJ 07446

Do you have a passion for helping others? At the Massage Envy Ramsey franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay plus bonuses and commissions
• Employer-paid healthcare including medical, dental and vision plans, AFLAC
• Matching 401(k)
• Paid time off for full and part time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• 20% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Job ID

2024-218978