Sales & Customer Service Associate

Massage Envy; Mount Dora (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company that values wellness and customer care! As part of a dedicated team, you will provide exceptional service to clients, promoting a holistic approach to health and well-being. This role offers a flexible schedule, competitive pay, and numerous perks including paid time off and employee training. If you're passionate about helping others and want to grow in a supportive environment, this opportunity is perfect for you. Become a vital part of a community that celebrates individuality and encourages professional development.

Benefits

Daily Pay

Sign on Bonus

Paid Time Off

Employee Referral Bonus

Employee Assistance Program

Flexible Schedule

Free Massage/Skincare Service

Discount on Products

Qualifications

• Previous retail or sales experience preferred.
• Ability to multitask and establish positive relationships.

Responsibilities

• Provide outstanding customer service and help everyone feel valued.
• Promote Total Body Care and educate clients on services.
• Support clinic flow by greeting clients and scheduling services.

Skills

Customer Service

Sales Experience

Critical Thinking

Math Skills

Computer Skills

People Skills

Education

High School Diploma or Equivalent

Job description

Overview

Where Better Careers Begin!Massage Envy Massage Envy of Mount Dora

Do you have a passion for helping others? At the Massage Envy Massage Envy of Mount Dora franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Daily Pay!!!
• Sign on BONUS for full-time employees
• Competitive base pay plus bonuses and commissions
• Paid time off for full time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each quarter
• % off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Job ID2025-238191