Sales & Customer Service Associate

Massage Envy; Mishawaka (IN); Presencial; USD 18 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare options

Dental

Vision

Short-term disability

Life insurance

401(k)

Paid time off

Referral bonus program

Employee Assistance Program

Flexible schedule

Training

Free membership + discounts

40% off products

Resumo da oferta

Massage Envy invites you to join a team focused on wellness at our Mishawaka location. We offer competitive hourly pay with bonuses and commissions, plus healthcare options, 401(k), PTO, and a flexible schedule to support work-life balance.

We provide in-depth product and service training, a free membership with monthly discounts on massage and skincare, and 40% off products to help you grow in a customer-centric environment.

Qualificações

• High school diploma or equivalent required; retail or sales experience preferred.
• Must be a critical thinker with strong math and computer skills and be able to multitask.
• Excellent people skills and ability to build positive guest relationships.
• Candidates should be supporters of total body care with general knowledge of massage and skin care services.

Responsabilidades

• Provide outstanding customer service and ensure guests feel valued and understood.
• Educate clients on Massage Envy Wellness Program and services; book future appointments and promote home care retail as recommended.
• Support clinic flow by greeting clients, scheduling services, answering calls and emails, and addressing questions.
• Help grow and retain a client base through in-person and phone/email outreach.

Conhecimentos

Customer service

Sales experience

Multitasking

Math skills

Computer skills

People skills

Massage/skin care knowledge

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Be Supported as You Pursue Your Career in Wellness

At Massage Envy University Park Mall, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $13.00-14.00/hourly plus bonuses and commissions
• Healthcare options include: dental, vision, short-term disability, and life plans
• 401(k)
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free membership with discounted massage, skincare or stretch service each month
• 40% off products

Qualified Candidates:

• Have a high school diploma (or equivalent), and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills, and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home care retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Weekend availability is required

Do you have a passion for helping others? Are you looking to take your career to the next level? Join our team and get the support you need to build your skills, embrace your purpose, and grow your career.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location