Sales & Customer Development Manager

Socket.dev; Waukegan (IL); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Disability Insurance

Paid Time Off

Paid Holidays

Professional growth opportunities

Job summary

Tecnova Electronics in Illinois is seeking an experienced Sales & Customer Development Manager to drive growth, strengthen customer relationships, and lead opportunities from quoting to execution. This in-office role requires a strategic, customer-focused approach and EMS/PCB know-how.

The candidate will collaborate with Engineering, Supply Chain, Planning, Production, and Quality teams to ensure successful launches and long-term satisfaction. Travel to customer sites is possible.

Qualifications

• 5+ years of sales or business development experience.
• Associate’s degree in business, marketing, technology, or related field.
• Experience in electronics manufacturing services (EMS), PCB assembly, electromechanical assembly, or contract manufacturing.
• Strong communication, negotiation, and relationship-building skills.
• Experience with CRM systems and Microsoft Office.

Responsibilities

• Develop and execute strategies to increase sales and customer growth.
• Identify and secure new business opportunities in target markets.
• Build and maintain strong relationships with existing customers.
• Lead Program Management activities to meet customer requirements.
• Collaborate with Engineering, Supply Chain, Planning, Production, and Quality teams.
• Manage sales opportunities, customer activity, and revenue forecasts.
• Develop accurate, competitive quotations with internal teams.
• Monitor customer satisfaction and opportunities for improvement.
• Resolve customer concerns and product-related issues.
• Prepare and present sales reports, forecasts, and growth opportunities.

Skills

Sales & Business Development

CRM experience

Communication & Negotiation

Microsoft Office

Education

Associate degree

Tools

CRM systems

Job description

Tecnova Electronics is seeking an experienced Sales & Customer Development Manager to drive business growth and strengthen customer relationships to ensure growth opportunities are achieved.

This role is responsible for developing new business opportunities, growing existing customer relationships, supporting the quoting process, and coordinating with internal teams to ensure successful program launches and long-term customer satisfaction. The ideal candidate combines strong business development skills with a customer-focused approach and a solid understanding of electronics manufacturing.

This is an in-office position located in Waukegan, IL with occasional travel to customer sites.

What You’ll Do:

• Develop and execute strategies to increase sales and customer growth.
• Identify and secure new business opportunities within target markets.
• Build and maintain strong relationships with existing customers.
• Support and provide leadership to Program Management activities to ensure customer requirements are met.
• Collaborate with Engineering, Supply Chain, Planning, Production, and Quality teams to ensure successful project execution.
• Manage sales opportunities, customer activity, and revenue forecasts.
• Work with internal teams to develop accurate and competitive quotations.
• Monitor customer satisfaction and identify opportunities for continuous improvement.
• Support resolution of customer concerns and product-related issues.
• Prepare and present sales reports, forecasts, and growth opportunities to company leadership.

What you Bring:

• 5+ years of sales, business development, account management, or customer development experience.
• Associate’s degree in business, Marketing, Technology or related field.
• Experience in electronics manufacturing services (EMS), PCB assembly, electromechanical assembly, or contract manufacturing.
• Proven success developing new business and growing customer accounts.
• Strong communication, negotiation, and relationship‑building skills.
• Experience using CRM systems and Microsoft Office.

Nice to Have:

• Previous leadership experience
• Experience with ERP/MRP systems.
• Familiarity with ISO-certified manufacturing environments.

Salary Pay Range: $90,000-$110,000. Compensation will be based on candidate's experience, qualifications, and demonstrated ability to perform the role.

Benefits

Tecnova offers a competitive benefits package that includes medical, dental, and vision insurance, a 401(k)-retirement savings plan, company-paid life insurance, short-term and long-term disability coverage, paid time off, paid holidays, and opportunities for professional growth.

Additional Information:

Candidates must be legally authorized to work in the United States. Tecnova is not able to provide employment visa sponsorship for this position.