Sales & Customer Development Manager

Tecnova Electronics Inc; Waukegan (IL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement savings plan

Company-paid life insurance

Short-term and long-term disability

Paid time off

Paid holidays

Opportunities for professional growth

Job summary

Tecnova Electronics Inc. in Waukegan, IL seeks a Sales & Customer Development Manager to drive growth, strengthen customer relationships, and lead cross-functional programs for timely launches.

In-office role with some travel to customer sites, requiring strong EMS/PCB experience and a proven sales track record. You will coordinate with Engineering, Supply Chain, Planning, Production, and Quality teams to ensure successful execution, develop quotations, and forecast revenue while expanding

Qualifications

• Minimum 5+ years in sales, business development, or account management.
• Associate degree or higher in business, marketing, technology, or related field.
• Experience in electronics manufacturing services (EMS), PCB assembly, electromechanical assembly, or contract manufacturing.
• Proven success developing new business and growing customer accounts.
• Strong communication, negotiation, and relationship-building skills.
• Experience using CRM systems and Microsoft Office.

Responsibilities

• Develop and execute strategies to increase sales and customer growth.
• Identify and secure new business opportunities within target markets.
• Build and maintain strong relationships with existing customers.
• Support and provide leadership to Program Management activities to ensure customer requirements are met.
• Collaborate with Engineering, Supply Chain, Planning, Production, and Quality teams to ensure successful project execution.
• Manage sales opportunities, customer activity, and revenue forecasts.
• Work with internal teams to develop accurate and competitive quotations.
• Monitor customer satisfaction and identify opportunities for continuous improvement.
• Support resolution of customer concerns and product-related issues.
• Prepare and present sales reports, forecasts, and growth opportunities to company leadership.

Skills

Sales experience

Business development

Account management

Customer relationships

CRM proficiency

Negotiation

Communication

Education

Associate degree or higher in Business, Marketing, Technology or related field

Tools

CRM systems

MS Office

ERP/MRP systems

Job description

Tecnova Electronics is seeking an experienced Sales & Customer Development Manager to drive business growth and strengthen customer relationships to ensure growth opportunities are achieved.

This role is responsible for developing new business opportunities, growing existing customer relationships, supporting the quoting process, and coordinating with internal teams to ensure successful program launches and long-term customer satisfaction. The ideal candidate combines strong business development skills with a customer-focused approach and a solid understanding of electronics manufacturing.

This is an in-office position located in Waukegan, IL with occasional travel to customer sites.

What You’ll Do:

• Develop and execute strategies to increase sales and customer growth.
• Identify and secure new business opportunities within target markets.
• Build and maintain strong relationships with existing customers.
• Support and provide leadership to Program Management activities to ensure customer requirements are met.
• Collaborate with Engineering, Supply Chain, Planning, Production, and Quality teams to ensure successful project execution.
• Manage sales opportunities, customer activity, and revenue forecasts.
• Work with internal teams to develop accurate and competitive quotations.
• Monitor customer satisfaction and identify opportunities for continuous improvement.
• Support resolution of customer concerns and product-related issues.
• Prepare and present sales reports, forecasts, and growth opportunities to company leadership.

What you Bring:

• 5+ years of sales, business development, account management, or customer development experience.
• Associate’s degree or higher in business, Marketing, Technology or related field.
• Experience in electronics manufacturing services (EMS), PCB assembly, electromechanical assembly, or contract manufacturing.
• Proven success developing new business and growing customer accounts.
• Strong communication, negotiation, and relationship-building skills.
• Experience using CRM systems and Microsoft Office.

Nice to Have:

• Previous leadership experience
• Experience with ERP/MRP systems.
• Familiarity with ISO-certified manufacturing environments.

Salary Pay Range: $90,000-$120,000. Compensation will be based on candidate's experience, qualifications, and demonstrated ability to perform the role.

Benefits:

Tecnova offers a competitive benefits package that includes medical, dental, and vision insurance, a 401(k)-retirement savings plan, company-paid life insurance, short-term and long-term disability coverage, paid time off, paid holidays, and opportunities for professional growth.

Additional Information:

Candidates must be legally authorized to work in the United States. Tecnova is not able to provide employment visa sponsorship for this position.