Sales Custom Apparel, Screen Printing and Embroidery

Black Diamond Solutions, LLC.; Chicago (IL); Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Paid PTO and holidays

Job summary

Black Diamond Solutions, LLC. in the Chicagoland area is seeking a Sales representative for custom apparel, screen printing, and embroidery services. This role is pivotal in building long-lasting relationships with clients, ensuring repeat business, and leveraging both inbound and outbound sales techniques.

Prospective candidates must possess strong customer service skills and a detail-oriented mindset. The compensation for this position can range from $65,000 to $70,000 in the first year, with the potential for increases as client relationships grow. Health benefits and paid time off are offered after 90 days.

Qualifications

• A strong focus on customer service, ensuring repeat business.
• Proven history and ability to meet sales activity goals.
• Thorough follow-up on all provided leads.
• Experience in outbound lead generation techniques.
• Ability to work both independently and within a team.

Responsibilities

• Build relationships with new organizations seeking products.
• Manage inbound leads from digital marketing channels.
• Expand business with current clients through relationship building.
• Engage in photographic follow-ups and detailed sales communication.

Skills

Customer service focus

Sales activity hitting

Follow-up skills

Outbound lead generation

Professional work habits

Team collaboration

Job description

Sales Custom Apparel, Screen Printing and Embroidery

Location: Chicagoland, IL

Type: Full Time

Chicago Signs and Screen Printing is one of Chicago's highest rated Screen Printing, Embroidery, and Signage companies. Our motto is 5-Star Printing in the 4-Star City, and we work hard to live up to that motto for each client we provide products and services to.

Responsibilities

• Creating relationships with net new organizations looking for our products and services
• Working inbound leads from our well optimized websites and social media platforms
• Working with our current database of clients to expand the amount of business they do with us

What We Will Provide

• Full training on all our products and services
• High quality marketing both online and leave-behind materials
• Leads from inbound marketing efforts and current clients
• Ongoing support and training
• Teamwork within the organization
• Hybrid work from home/office

What Is Needed From You

• A heavy customer service and detail tailored focus – over 85% of new customers become repeat customers
• History, ability and willingness to hit sales activity and sales goals
• Thorough follow up on all provided marketing leads
• Outbound lead generation, including networking online and in person, semi-warm and cold phone calls, meeting decision makers where possible
• Professional work habits
• Ability to work both individually as well as with the rest of the team

This sales cycle is a low pressure, relationship-based process with well above average client interest and close percentages. We have a very high repeat customer rate so your success should grow month over month, year over year.

Although there is no compensation cap, at first year goal, compensation is upwards of 65-70k. Our high percentage of repeat clients means the second year should be significantly higher.

Health benefits are available after a 90-day period. Paid PTO and holidays.