Sales Counselor

Crestwood Manor; Whiting (NJ); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Paid Time Off

401(k) with Company Match

Life & Disability Insurance

Flexible Spending Accounts

Voluntary Benefits (including DailyPay

Employee & Resident Bonus Referral

Employee Assistance Program

Tuition Reimbursement

Professional Development and Career Op

Job summary

Crestwood Manor in Whiting, NJ is seeking a Sales Counselor to join our team. The role focuses on selling independent living units, facilitating move-ins and representing the community during the sales process, in line with Springpoint philosophy.

You will communicate regulations and residency procedures to prospects and coordinate with administration to ensure smooth admissions. A strong emphasis is placed on guiding families and influencers through timely commitments.

Qualifications

• One year of sales and marketing experience in the senior industry or related experience.
• Experience in selling Assisted Living preferred.

Responsibilities

• Manages the sales process from first inquiry to receipt of deposit to move-in.
• Meets sales activity and sales ratio goals as outlined in the annual marketing plan.
• Meets sales and move-in objectives as outlined in the annual marketing plan.
• Works with the prospective resident, family members and key influencers to facilitate a timely and beneficial commitment to the community.
• Professionally manages all information relating to the prospective resident/inquiry: communication with administration, communication with direct supervision and accurate documentation of all contacts.
• Promotes the sales process through ongoing contact with a prospective resident via telephone, personal visits, tours and home visit activities as appropriate.
• Interacts with other departments, assuring that apartments are properly prepared for move-in; keeps all pertinent parties apprised of move-in dates and possible adjustments.
• Staffs the office during business hours, which may include evenings and weekends.
• Adheres to SSL marketing guidelines.
• Attends in-service training and educational sessions as assigned.

Skills

Sales experience

Communication skills

Interpersonal skills

Job description

Crestwood Manor
50 Lacey Road
Whiting, NJ 08759, USA

Description

Crestwood Manor is seeking a Sales Counselor to join our team!

Crestwood Manor is a Springpoint Senior Living Community located in Whiting, NJ. We are seeking a Sales Counselor to join our team! The Sales Counselor is responsible for selling independent living units, facilitating move-ins and representing the community during the sales process, consistent with Springpoint philosophy. Responsible for explaining and communicating all the regulations, policies and procedures associated with residency at the community to the prospect and coordinating with administration.

Responsibilities

• Manages the sales process from first inquiry to receipt of deposit to move-in.
• Meets sales activity and sales ratio goals as outlined in the annual marketing plan.
• Meets sales and move-in objectives as outlined in the annual marketing plan.
• Works with the prospective resident, family members and key influencers (physician, attorney, trust officer, as appropriate) to facilitate a timely and beneficial commitment to the community.
• Professionally manages all information relating to the prospective resident/inquiry: communication with administration, communication with direct supervision and accurate documentation of all contacts.
• Promotes the sales process through ongoing contact with a prospective resident via telephone, personal visits, tours and home visit activities as appropriate.
• Interacts with other departments, assuring that apartments are properly prepared for move-in; keeps all pertinent parties apprised of move-in dates and possible adjustments.
• Staffs the office during business hours, which may include evenings and weekends.
• Adheres to SSL marketing guidelines.
• Attends in-service training and educational sessions as assigned.

Education and Experience

• One year of sales and marketing experience in the senior industry or related experience.
• Experience in selling Assisted Living Preferred
• Paid Time Off and Holidays
• 401(k) with Company Match (Once Eligible)
• Life & Disability Insurance
• Flexible Spending Accounts
• Voluntary Benefits (including DailyPay!)
• Employee & Resident Bonus Referral Programs
• Employee Assistance Program
• Tuition Reimbursement
• Professional Development and Career Opportunities

Pay Range: $31.25 - $33.65 / per hour + Commission Structure

Schedule: 8:30am/9:00am-5:00pm/5:30pm with some weekends (mostly Saturdays) as required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.