Sales Counselor

Grand Living; West Palm Beach, Northern (FL, KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical Insurance

401(k) with company match

Life Insurance & AD&D

Job summary

Grand Living in West Palm Beach is seeking a Sales Counselor to enhance the resident experience, drive initial and ongoing lease activity, and maintain occupancy above budget. You will communicate floor plans, pricing, and benefits to prospective residents and families, in a The Sterling Touch® style that emphasizes exceptional service.

The role requires a Bachelor’s degree and 3+ years of successful sales experience, with strong English communication and proficiency in Windows, Office, and CRM

Qualifications

• Bachelor’s degree is required.
• At least three years of successful sales results.
• Strong communication with prospective residents and families.
• Experience with senior living is preferred.
• Proficiency with Windows, Office, and CRM tools.

Responsibilities

• Engage prospective residents and families to drive leasing.
• Explain floor plans, pricing, and availability clearly.
• Maintain relationships to achieve occupancy targets.
• Collaborate with Executive Director and team in a luxury community.

Skills

Sales experience

Communication skills

CRM systems

MS Office

Education

Bachelor’s Degree

Tools

Microsoft Windows

Microsoft Office Suite

CRM applications

Job description

Grand Living at West Palm Beach
West Palm Beach, FL 33401, USA

Description

About Grand Living

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do.

About the Position

The Sales Counselor is responsible to enhance the overall Resident experience through exceptional fostering of positive and professional community relationships, initial and ongoing lease up, and continued maintenance at or above budgeted occupancy for Grand Living. The Sales Counselor knows and communicates verbally and in writing with prospective residents, families, physicians, and others in the community the history of Grand Living, the various types of floor plans, pricing and availability of each apartment residence, and the benefits of becoming a resident in each area of the community. This is to be handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction. The Sales Counselor position is under the general guidance of the Executive Director in accordance with Community standards, processes, procedures, practices and philosophy.

Qualifications and Requirements

The Sales Counselor must possess the following knowledge, skills and abilities:

• Bachelor’s Degree, required.
• Three or more years of successful sales results, required
• Senior Living experience, preferred.
• Ability to read, write and understand the English language to communicate with prospective residents, their families, peers, staff, professional groups, etc.
• Working knowledge of Microsoft Windows operating environment, Microsoft Office Suite, and industry CRM applications.
• Must be strong with building outside referral sources.
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
• Ability to lift or carry up to twenty (20) pounds.

• 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service
• 2) affordable insurance options for medical, dental, vision and more
• 3) a 401(k) with a 4% company match on a 5% contribution
• 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).

PTO is earned at lesser rates for part-time staff. Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements), Grand Spa & Fitness facilities available for use at designated times.

At Grand Living, our motto is "Your Life. Uniquely Embraced." We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.