Sales Counselor

Springpoint Senior Living, Inc.; New Jersey; On-site; USD 89,544,000 - 96,421,000; Full time

Job summary

Springpoint Senior Living, Inc. in Whiting, NJ, is seeking a Sales Counselor to oversee the end-to-end sales cycle for independent living units and to guide prospective residents through the move-in process.

You will work with families, physicians and other influencers to promote timely commitments, while ensuring accurate documentation, excellent customer service and adherence to community policies.

Qualifications

• One year of sales/marketing experience in the senior living market.
• Experience in selling Assisted Living preferred.
• Willing to work evenings and weekends as required.
• Competitive benefits and retirement options are part of the role.

Responsibilities

• Manages the sales process from inquiry to deposit and move-in.
• Meets sales activity and move-in goals per the annual marketing plan.
• Engages with prospective residents, families and influencers to secure commitments.
• Maintains accurate communications and documentation with all parties.
• Supports office operations during business hours, including some evenings/weekends.

Skills

Sales experience

Senior living

Job description

Crestwood Manor
50 Lacey Road
Whiting, NJ 08759, USA

Description

Crestwood Manor is seeking a Sales Counselor to join our team!

Crestwood Manor is a Springpoint Senior Living Community located in Whiting, NJ. We are seeking a Sales Counselor to join our team! The Sales Counselor is responsible for selling independent living units, facilitating move-ins and representing the community during the sales process, consistent with Springpoint philosophy. Responsible for explaining and communicating all the regulations, policies and procedures associated with residency at the community to the prospect and coordinating with administration.

Responsibilities:

• Manages the sales process from first inquiry to receipt of deposit to move-in.
• Meets sales activity and sales ratio goals as outlined in the annual marketing plan.
• Meets sales and move-in objectives as outlined in the annual marketing plan.
• Works with the prospective resident, family members and key influencers (physician, attorney, trust officer, as appropriate) to facilitate a timely and beneficial commitment to the community.
• Professionally manages all information relating to the prospective resident/inquiry: communication with administration, communication with direct supervision and accurate documentation of all contacts.
• Promotes the sales process through ongoing contact with a prospective resident via telephone, personal visits, tours and home visit activities as appropriate.
• Interacts with other departments, assuring that apartments are properly prepared for move-in; keeps all pertinent parties apprised of move-in dates and possible adjustments.
• Staffs the office during business hours, which may include evenings and weekends.
• Adheres to SSL marketing guidelines.
• Attends in-service training and educational sessions as assigned.

Education and Experience:

• One year of sales and marketing experience in the senior industry or related experience.
• Experience in selling Assisted Living Preferred
• Paid Time Off and Holidays
• 401(k) with Company Match (Once Eligible)
• Life & Disability Insurance
• Flexible Spending Accounts
• Voluntary Benefits (including DailyPay!)
• Employee & Resident Bonus Referral Programs
• Employee Assistance Program
• Tuition Reimbursement
• Professional Development and Career Opportunities

Pay Range: $31.25 - $33.65 / per hour + Commission Structure

Schedule: 8:30am/9:00am-5:00pm/5:30pm with some weekends (mostly Saturdays) as required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.