Sales Coordinator, Luxury Hotel – Client & Admin Lead

Chuan Spa; New York (NY); On-site; USD 32,000 - 52,000; Full time

Job summary

The Langham, New York is seeking a Sales Coordinator to provide administrative support to the Director of Sales & Marketing and the sales team, ensuring smooth operation of daily activities on Fifth Avenue.

You will handle phone inquiries, prepare reports and proposals, coordinate client site inspections, maintain calendars, and update SalesForce and other systems to reflect current account activity and future follow-ups.

Qualifications

• 1-2 years’ experience in an administrative position.
• Fluent with Word, Excel, PowerPoint, Outlook.
• Fluent with SalesForce and ShijiSEP preferred.

Responsibilities

• Answer telephone and respond to caller inquiries, directing requests to the appropriate department.
• Assist VIPs/High Touch Groups with preferences, travel advisor requests, amenities, and special requests.
• Prepares reports, presentations, contracts, correspondence, forms, memoranda and other documents.
• Coordinate special client needs with multiple departments, including site inspections.
• Enter data into CRM and office software including SalesForce, Word, Excel, PowerPoint, and Shiji SEP.
• Assist with maintaining sales calendars, appointments, client meetings, site inspections, and follow-up activities.
• Complete forms such as check requests and purchase orders as required.

Skills

Telephone skills

Administrative skills

Communication

Team collaboration

Organizational skills

Tools

SalesForce

ShijiSEP

Birchstreet

Outlook

Excel

PowerPoint

Word

Job description

The Langham, New York is seeking a Sales Coordinator to provide administrative support to the Director of Sales & Marketing and the sales team, ensuring smooth operation of daily activities on Fifth Avenue.

You will handle phone inquiries, prepare reports and proposals, coordinate client site inspections, maintain calendars, and update SalesForce and other systems to reflect current account activity and future follow-ups.