Sales Coordinator II

Socket.dev; United States; On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Wellness incentive programs

Discounts on hotel, food & beverage, &

Free parking

Health & Income Protection benefits

Professional development and volunteer

Job summary

MGM Resorts International in Las Vegas is seeking a Sales Coordinator to provide high-level administrative support for several Sales Executives. You will coordinate reservations, manage travel requests, and act as a liaison between property teams and clients to uphold brand standards.

The role emphasizes exceptional guest service, meticulous scheduling, and confidential document handling within a dynamic resort environment.

Qualifications

• High School Diploma or GED required.
• 1+ years of prior relevant experience in Guest Service.
• Bachelor's Degree in related field preferred.
• 2+ years of prior relevant Administrative experience, preferably in hospitality, hotel, or sales.
• Experience in a similar resort setting preferred.

Responsibilities

• Process reservations, confirmations, cancellations, special handling alerts, and amenities.
• Manage travel advisor requests and liaise with property operations teams to execute requests.
• Be a resource on activities, services and amenities within the resort.
• Set up site/FAM tour agendas and coordinate with properties to prepare keys and dining arrangements.
• Manage and maintain schedules, appointments, conference calls, and travel for Sales executives.
• Prepare expense reports and maintain files with highly sensitive information.
• Provide excellent service consistent with property standards and build strong client/employee relationships.

Skills

Guest service

Administrative coordination

Customer service

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Las Vegas, Nevada

THE SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Sales Coordinator is responsible for providing high-level of administrative support for three to four property Sales Executives or Corporate Sales COE Executives by providing support for company/enterprise wide initiatives and/or tasks They are acting as a liaison between property and clients to provide service and support consistent with property's core service standards and brand attributes. All duties are performed in accordance with department and property policies, practices and procedures.

THE STARTING RATE:

$19.50 hourly

THE DAY-TO-DAY:

• Process reservations, confirmations, cancellations, special handling alerts, and amenities.

• Manage travel advisor requests and liaison with the property operations teams to execute requests, own inbox and distribute toother departments as needed.

• Be a resource on activities, services and amenities within our resort.

• Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining and coordinate as needed with clients.

• Manage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives.

• Prepare expense reports and maintain files to highly sensitive and confidential information.

• Provide excellent service consistent with the property's core service standards and brand attributes and maintain positiveworking relationships and partnerships with clients and employees by understanding their expectations and anticipating theirneeds.

• Assist in responding to customer correspondence and requests as needed, and in Executives absence. Perform other job-related duties as requested.

THE IDEAL CANDIDATE:

• Have a High School Diploma or GED

• Has 1+ Years of prior relevant experience in Guest Service

• Have aBachelor's Degree in related field - Preferred

• Has 2+ Years of prior relevant experience in Administrative experience, preferably within a hospitality, hotel, or sales function - Preferred

• Experience working in a similar resort setting - Preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15141