Sales Coordinator I (63185)

Merco & Frymaster; Shreveport (LA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive wage

Healthcare (medical, dental, vision)

401(k) savings plan

Wellness Program

Tuition Assistance

Paid Time Off (PTO)

Job summary

Frymaster is seeking a Sales Coordinator I in Shreveport, LA to act as the liaison between the outside sales team, factory reps and dealer network, and internal departments. You will help streamline processes, enhance communication and contribute to revenue growth in a fast-paced environment.

Responsibilities include handling inbound calls and emails related to sales orders, processing and tracking purchase orders, and resolving routine order/delivery issues.

Qualifications

• High school diploma or equivalent required.
• 2–3 years in sales support or administrative role.
• Manufacturing background preferred but not required.

Responsibilities

• Respond to inbound calls and emails related to sales orders.
• Process, monitor and track purchase orders.
• Coordinate with outside sales team and internal departments.
• Maintain and update customer information.
• Provide product information to customers.
• May train or mentor less experienced team members.
• Assist with logistics and order resolutions.

Skills

Communication skills

Organizational skills

Multitasking

Customer-focused

MS Office

Time management

Adaptability

Education

High school diploma or equivalent

Tools

MS Office

Job description

Description We are Frymaster! We design, manufacture and supply best-in-class commercial fryers for the global foodservice market. We empower you to grow with us. We recognize you and reward you. We win together as one team. Bring your passion for excellence to our table.

As Sales Coordinator I, you are the liaison between the outside sales team, factory representatives and dealer network, as well as internal departments by helping to streamline processes, enhance communication and contribute to revenue growth.

This will require being organized, detail-oriented and capable of multitasking in a fast-paced environment. Work is focused on responding to inbound calls and emails related to sales orders and resolving routine order/delivery issues.

Reporting directly to the Customer Service Manager, this position is based in Shreveport, LA.

This position is open to candidates who are authorized to work and reside in the following states:

Alabama, Arkansas, Arizona, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, Wisconsin or Wyoming. Due to payroll, tax, and employment law requirements, applicants must be located in one of these states at the time of hire.

Major Accountability:

• Providing knowledgeable sales support


• Maintain a good relationship with factory representatives and dealers


• Processing, monitoring and keeping track of purchase orders


• Logistics support/resolutions

Key Task & Responsibilities:

• Resolves routine and basic problems, communicates solution, ensuring satisfaction


• Address inquiries, provide product information and process purchase orders


• Communication with outside sales team and internal departments


• Maintain and update customer information


• May utilize a customer relationship application or database to record activities and product information


• May train or mentor less experienced team members

Qualifications Education & Experience:

• High school diploma or equivalent


• 2 - 3 years experience in sales support or administrative role


• Manufacturing background preferred but not required

Skills & Abilities:

• Strong verbal and written communication skills


• Excellent organizational skills with the ability to multitask and prioritize effectively


• Detail oriented with strong analytical skills


• Customer-focused with a commitment to providing exceptional service


• Proficiency in MS Office applications; ability to operate all related equipment for the role


• Time management skills


• Able to function in a fast-paced environment coping with frequent changes, delays or unexpected events

Working Conditions:

• Normal office environment


• Must be able to sit for long periods of time

Our Benefits:

• Competitive wage


• Healthcare (medical, dental, vision)


• 401(k) savings plan


• Wellness Program


• Supplemental Health Plans


• Employee Assistance Program


• Training and Development


• Tuition Assistance


• Holiday Pay opportunities


• Employee discounts


• Paid Time Off (PTO)


• On-the-job training and skills development


• Basic Life Insurance


• Leave Program


• Employee Events and more...

* Frymaster, a Welbilt brand, creates award-winning, innovative, commercial fryers that are taking frying technology to a new level. We've taken the guesswork out of oil management for crews and operators. Our fryers walk crews through step-by-step processes to filter the oil simply and safely to extend oil life and increase profitability. Everybody wins with Frymaster fryers.

The Frymaster facility in Shreveport, LA is a division of Ali Group.

For more information about Frymaster, visit www.frymaster.com

To explore more Career opportunities at Welbilt, visit www.welbilt.us/Careers.com Welbilt, Inc. is an equal opportunity employer which values diversity in the workplace. All applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, age, sex, marital status, familial status, medical condition, or any other status protected by law. All recruitment, hiring, placements, transfers and promotions will be on the basis of individual skills, knowledge, abilities, and business need.