Sales Operations & Customer Support Coordinator

Paycom - ATS; Shreveport (LA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Competitive wage

Healthcare

401(k) savings plan

Wellness Program

Tuition Assistance

PTO

On-the-job training

Job summary

Frymaster, part of the Welbilt family, is seeking a Sales Coordinator I to act as the liaison between the outside sales team, factory reps, dealer network and internal departments in Shreveport, LA. You will streamline processes, enhance communication and contribute to revenue growth.

The role focuses on inbound calls and emails related to sales orders, resolving routine order and delivery issues, and maintaining customer information.

Qualifications

• High school diploma or equivalent required.
• 2–3 years experience in sales support or administrative role preferred.
• Manufacturing background helpful but not required.

Responsibilities

• Resolves routine and basic problems, communicates solution, ensuring satisfaction.
• Address inquiries, provide product information and process purchase orders.
• Maintain and update customer information; log activities in CRM/database.
• Coordinate with outside sales team and internal departments.
• Provide logistics support and issue resolution for orders and deliveries.

Skills

Communication

Organization

Time management

MS Office

CRM

Education

High school diploma or equivalent

Tools

CRM software

MS Office

Data entry

Job description

Frymaster, part of the Welbilt family, is seeking a Sales Coordinator I to act as the liaison between the outside sales team, factory reps, dealer network and internal departments in Shreveport, LA. You will streamline processes, enhance communication and contribute to revenue growth.

The role focuses on inbound calls and emails related to sales orders, resolving routine order and delivery issues, and maintaining customer information.