Sales Coordinator

crestline-external; Virginia Beach (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Crestline Hotels & Resorts is seeking a Sales Coordinator for the Westin Virginia Beach Town Center to support our dynamic Sales team and ensure seamless coordination from inquiry to execution.

You will act as a liaison between clients, sales leaders, and hotel operations, handling administrative tasks, processing leads, and maintaining sales data, with opportunities for advancement within Crestline's sales leadership ladder.

Qualifications

• Associate's Degree or equivalent work experience.
• Must be proficient in Microsoft Office (Word, Excel, Outlook).
• Hospitality or hotel industry experience preferred.

Responsibilities

• Assist the sales staff with group, corporate and catering sales tasks.
• Process incoming business leads as directed by DOS or GM.
• Support in servicing in-house groups from the sales office.
• Act as a liaison between hotel sales office and clients.
• Maintain files and sales databases per company standards.
• Ensure timely communication of group needs to hotel operations staff.
• Execute assigned sales reporting and meet deadlines.
• Follow-up on special projects and assignments from the DOS.

Skills

Sales coordination

Customer service

Communication

Organizational skills

Education

Associate's Degree or Work Equivalent

Tools

Microsoft Office

Job description

Be the Driving Force Behind Memorable Hotel Experiences at the Westin Virginia Beach Town Center.

We're seeking a highly organized and customer-focused Sales Coordinator to support our dynamic Sales team and help deliver exceptional guest experiences.

In this role, you'll serve as a key connector between clients, sales leaders, and hotel operations, ensuring seamless coordination from inquiry to execution.

Sales Coordinator

Overview:

The Sales Coordinator will assist in the execution of the administrative process, service, detail, and efficiently communicate to all departments the group needs from the time of booking through check out date.This includes:

• Executing the non-selling functions of the department to allow sales staff maximum time for soliciting and securing additional business for the hotel.
• Efficiently performing all assigned sales duties including processing incoming leads and executing sales reporting requirements.
• Ensuring all deadlines are met, performing assigned duties, maintaining sales data files, and acting as a liaison between hotels and clients

Potential Career Paths:

Sales Manager - Senior Sales Manager - Director of Sales - Director of Sales & Marketing - Area Director of Sales - Regional Director of Sales - Regional Vice President of Sales - Vice President of Sales & Marketing

Key Duties & Responsibilities:

• Assist the sales staff in all sales-related duties for group, corporate and catering-related businesses.
• Process all incoming business leads as directed by DOS or GM
• Assist in the servicing of in-house groups from the sales office.
• Act as a liaison between hotel sales office and client.
• Maintain files and sales databases as per company standards
• Ensure efficient communication of group needs to hotel operations staff.
• Execute assigned sales reporting and ensure all deadlines are met
• Follow-up on all special projects and assignments given by the DOS
• Other responsibilities as assigned.
• Responsibilities are subject to change.

Education and Experience:

• Associate's Degree (two-year college or technical school): or Work Equivalent
• Must be proficient in Microsoft Office products to include Word, Excel, and Outlook

Preferred Skills and/or Education:

• Experience in a hotel or related industry preferred

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.