Sales Coordinator

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

401k with Company Match

Tuition assistance

Discounted room rates

Training & development

Career advancement opportunities

Job summary

Concord Hospitality Enterprises is seeking a Sales Coordinator to support sales operations, manage event details, and ensure the successful execution of group business in Raleigh, NC. The role acts as a liaison between Sales & Catering and Event Management teams to deliver top-tier service.

You will engage with clients, help manage room blocks, create and review event documentation, and track milestones from pre-event to post-event.

Qualifications

• 2 years: Hospitality experience or equivalent in sales support.
• Strong organizational and communication abilities.
• Familiarity with StayPMS, ProfitSword, Infor Reserve or willingness to learn.

Responsibilities

• Respond to sales inquiries and provide professional, timely communication to clients and internal teams.
• Support sales and catering operations, including managing room blocks, reports, billing details, and event documentation.
• Coordinate and communicate event details throughout pre-event, event, and post-event phases.
• Track key deadlines, client requirements, and event milestones to ensure successful execution.
• Utilize sales systems and tools to support booking processes and achieve team goals.
• Participate in meetings, training, and reporting to support departmental objectives.
• Collaborate with cross-functional teams to deliver exceptional service and seamless events.
• Assist in achieving sales activity and revenue goals through client interaction and support efforts.
• Maintain strong organization, attention to detail, and compliance with company policies.
• Perform additional duties as assigned by leadership.

Skills

Hospitality experience

Sales support

Organizational skills

Communication skills

StayPMS

ProfitSword

Infor Reserve

Tools

StayPMS

ProfitSword

Infor Reserve

Job description

Description

We are hiring a Sales Coordinator to support sales operations, manage event details, and ensure successful execution of group business.

The will be responsible for supporting and assisting the Sales and Catering department in managing and maintaining corporate, group and catering business. This position is designed to provide the highest level of customer satisfaction and support to external clients and internal partners. This positions serves as liaison between the Sales and Catering team members, the Event Management team, and other departments at the hotel.

Responsibilities:

• Respond to sales inquiries and provide professional, timely communication to clients and internal teams

• Support sales and catering operations, including managing room blocks, reports, billing details, and event documentation

• Coordinate and communicate event details throughout pre-event, event, and post-event phases

• Track key deadlines, client requirements, and event milestones to ensure successful execution

• Utilize sales systems and tools to support booking processes and achieve team goals

• Participate in meetings, training, and reporting to support departmental objectives

• Collaborate with cross-functional teams to deliver exceptional service and seamless events

• Assist in achieving sales activity and revenue goals through client interaction and support efforts

• Maintain strong organization, attention to detail, and compliance with company policies

• Perform additional duties as assigned by leadership

Qualifications:

• Those with hospitality or sales support experience will be greatly considered.

• Strong organizational skills with keen attention to detail.

• Excellent communication and interpersonal abilities.

• Proficiency with digital sales systems (StayPMS, ProfitSword, Infor Reserve) or willingness to learn.

• Ability to multitask and manage time effectively in a fast-paced environment.

• Team-oriented mindset with a proactive and professional approach.

Benefits (Full Time Associates only)

Full-time associates are eligible to participate in a comprehensive benefit package, which includes

• Competitive wages

• Medical/Dental/Vision plans insurance

• Life insurance with Short Term and Long-Term disability options

• 401k with Company Match

• Tuition assistance

• Discounted room rates at Concord managed hotels

• Training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence.

We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Qualifications

Hospitality

Experience

• Required 2 years: Hospitality

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality