Sales Coordinator

Helm; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Helm is seeking a motivated Sales Coordinator to support our sales and client service teams. You’ll connect customers, suppliers, and internal groups to move projects from concept to completion, delivering outstanding client experiences in a fast-paced, collaborative environment.

This role emphasizes relationship building, clear communication, and proactive problem solving. You’ll review artwork and proofs with suppliers, coordinate approvals, and help keep multiple projects on track while

Qualifications

• Bachelor's degree preferred but not required.
• Strong written and verbal communication with customers, vendors, and teammates.
• Excellent organizational skills and attention to detail.
• Proactive, problem-solving mindset with a collaborative spirit.
• Ability to manage multiple priorities with accuracy and customer service.

Responsibilities

• Build and maintain strong customer relationships via phone and email.
• Answer questions and provide information to ensure a positive client experience.
• Collaborate with suppliers to review artwork, proofs, and materials.
• Coordinate approval and processing of project deliverables.
• Own customer and vendor requests, escalate issues for timely resolution.
• Partner with cross-functional teams to keep projects on track.
• Support colleagues and initiatives that drive client success.

Skills

Communication

Organization

Problem solving

Teamwork

Customer service

Attention to detail

Multitasking

Education

Bachelor's degree preferred but not required

Job description

Are you highly organized, customer-focused, and energized by supporting successful client partnerships? Helm is looking for a motivated Sales Coordinator to play a key role in supporting our sales and client service teams. This is an exciting opportunity for someone who enjoys building relationships, solving problems, and contributing to a fast-paced, collaborative environment.

As a Sales Coordinator, you'll serve as a vital connection between customers, suppliers, and internal teams, helping ensure projects move seamlessly from concept to completion. If you're a strong communicator who thrives on teamwork and delivering exceptional customer experiences, we'd love to hear from you.

What You'll Do

• Build and maintain strong customer relationships by providing exceptional support through phone and email communications.
• Act as a trusted resource for customers by answering questions, providing information, and ensuring a positive client experience.
• Collaborate with suppliers to review artwork, proofs, and project materials while ensuring compliance with client requirements and brand standards.
• Coordinate the approval and processing of project deliverables.
• Take ownership of customer and vendor requests, proactively identifying solutions and escalating issues when needed to ensure timely resolution.
• Partner closely with cross-functional teams to keep projects on track and exceed client expectations.
• Contribute to a positive, team-oriented culture by supporting colleagues and assisting with initiatives that drive client success.

Requirements

What We’re Looking For

• Bachelor's degree in Business, Marketing, Advertising, or a related field preferred, but not required.
• Strong written and verbal communication skills with the ability to interact professionally with customers, vendors, and team members.
• Excellent organizational skills and attention to detail.
• A proactive mindset with strong problem-solving capabilities.
• A strong work ethic, a positive attitude, and an eagerness to learn and grow.
• Ability to manage multiple priorities while maintaining a high level of accuracy and customer service.
• A collaborative team player who enjoys helping others succeed.

Why Helm?

At Helm, we believe our people are our greatest asset. We foster a supportive and collaborative culture where innovation, teamwork, and professional growth are encouraged. You'll have the opportunity to make a meaningful impact while working alongside talented professionals dedicated to delivering outstanding results for our clients.