Sales Coordinator

Shamin Hotels Master; Town of Florida (NY); On-site; USD 23,419 - 27,552; Full time

Job summary

Shamin Hotels is seeking a Hospitality Sales Coordinator in Palm Beach Gardens, FL to support the sales team with administrative tasks and guest service excellence. This full-time role requires a 2-year degree and strong communication, time management, and customer service skills.

You will handle inquiries, assist with contracts and sales reports, and ensure high standards of quality and guest satisfaction while collaborating with other departments.

Qualifications

• High school diploma, GED certification or equivalent experience preferred.
• Basic reading, writing, and math skills required.
• Reliable transportation to and from work.
• Customer service skills required.
• Prioritization and time management skills required.
• Strong attention to detail.

Responsibilities

• Answers incoming calls, qualifies, and distributes customer inquiries.
• Provides administrative support for the department, including data entry and contracts.
• Handles inquiries and concerns in a timely and professional manner.
• Assists in problem-solving and supports group sales and catering efforts.
• Coordinates with the sales team to optimize space and resources.
• Maintains a clean and safe work area per regulations.

Skills

Customer service

Time management

Attention to detail

Written & verbal comms

Education

2-year degree

High school diploma or equivalent

Job description

Hospitality Sales Coordinator

Location: Palm Beach Gardens, FL 33410
Position: Full Time
Education: 2 Year Degree
Salary Range: $17.50 - $20.00 per hour

Position Overview

The Sales coordinator is responsible for administratively assisting the sales department in achieving revenue and customer satisfaction goals. The sales coordinator efficiently and effectively coordinates sales efforts and follows company high standards of quality to ensure guest satisfaction.

Essential Job Functions

• Answers incoming calls, qualifies, and distributes customer inquiries in a friendly and professional manner.
• Provides administrative support for the department, including data entry, completion of sales reports, and the accuracy and timely handling of signed contracts.
• Contributes to client’s overall satisfaction by handling all inquiries and concerns in a timely and professional manner.
• Assists in problem-solving and ensures overall quality of group sales and catering efforts.
• Assists and responds to guests in a friendly and positive manner while providing the highest level of quality service to the guest.
• Works as a team player in meeting guests’ needs and actively contributes to the efforts of other departments as necessary.
• Understands and follows hotel guest service recovery programs.
• Coordinates with the sales team to ensure space and resources are utilized appropriately.
• Responsible for proper use of all equipment and supplies and adheres to cost controls to reduce expenses and waste.
• May also be responsible for inventory and ordering of office supplies.
• Maintains a clean and safe work area in compliance with company, brand, local, state, and federal regulations.
• Follows all company procedures for guest/associate incidents.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• Adheres to company attendance policy, grooming and appearance standards, and general work rules and department procedures.
• Responsible for self/workload management.
• Demonstrates clear written and verbal communication skills.
• Promotes collaboration and a positive, professional environment.
• Other duties as assigned.

Qualifications

• High school diploma, GED certification or equivalent experience preferred.
• Must have basic reading, writing, and math skills.
• Must have reliable transportation to and from work.
• Customer service skills required.
• Prioritization and time management skills required.
• Must have a strong attention to detail.

Additional Requirements

• Team up: Be Golden, collaborate and help others succeed.
• Own it: Be a role model, embrace responsibility and keep learning.
• Passionately serve: Be positive, care deeply, and create memories.

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.