Sales Coordinator

Traditions-Management; Springfield (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid time off

Growth opportunities

New community opening

Meaningful work

Job summary

Traditions-Management in Springfield, OH seeks a Sales Coordinator to support pre-opening and ongoing sales and marketing efforts for a new senior living community. You will work with the Sales Director to drive lease-up, respond to inquiries, conduct tours, and build partnerships with hospitals and referral sources.

The role emphasizes relationship-building, professional communication, and the ability to coordinate assessments, move-ins, and renewals, while maintaining confidentiality and

Qualifications

• Previous experience in senior living, healthcare, housing, hospitality, sales, customer service or related field preferred.
• Strong interpersonal and relationship-building skills.
• Excellent communication and follow-up skills.
• Organized, detail-oriented, and able to manage multiple priorities.
• Comfortable making phone calls, responding to inquiries, scheduling appointments, and maintaining lead information.
• Positive, energetic, and professional approach.
• Strong customer service orientation and genuine desire to help seniors and their families.
• Ability to work independently while collaborating with a team.

Responsibilities

• Support the Sales Director with lease-up and occupancy efforts for the new community.
• Respond promptly and professionally to inquiries from prospective residents, families, and referral partners.
• Work closely with residents and families to gather and complete required documentation for eligibility and move-in.
• Assist with conducting tours and creating a welcoming experience for prospective residents and families.
• Develop and maintain relationships with hospitals, physicians, case managers, Council on Aging, community organizations, senior service providers, and other referral sources.
• Support community outreach, networking events, marketing activities, and promotional opportunities.
• Coordinate assessments and appointments.
• Work collaboratively with clinical and community leadership to ensure a smooth transition from inquiry to move-in.
• Assist prospective residents and families in understanding the services, lifestyle, and benefits offered by the community.
• Maintain confidentiality and handle resident and prospect information appropriately.
• Support residents through the application and renewal process.
• Perform other administrative and sales-support duties as needed.

Skills

Interpersonal skills

Communication

Organization

Multitasking

Lead management

Customer service

Networking

Independent teamwork

Education

High school diploma

Associate degree preferred

Job description

As our Sales Coordinator, you will work closely with the Sales Director and community leadership to support pre-opening and ongoing sales and marketing efforts. You will:

• Support the Sales Director with lease-up and occupancy efforts for the new community.
• Respond promptly and professionally to inquiries from prospective residents, families, and referral partners.
• Work closely with residents and families to gather and complete required documentation for eligibility and move-in.
• Assist with conducting tours and creating a welcoming experience for prospective residents and families.
• Assist with developing and maintaining relationships with hospitals, physicians, case managers, Council on Aging, community organizations, senior service providers, and other referral sources .
• Support community outreach, networking events, marketing activities, and promotional opportunities.
• Coordinate assessments and appointments
• Work collaboratively with clinical and community leadership to help ensure a smooth transition from inquiry to move-in.
• Assist prospective residents and families in understanding the services, lifestyle, and benefits offered by the community.
• Maintain confidentiality and handle resident and prospect information appropriately.
• Support residents through the application and renewal process.
• Perform other administrative and sales-support duties as needed.

What You Bring

• Previous experience in senior living, healthcare, housing, hospitality, sales, customer service, or a related field preferred .
• Strong interpersonal and relationship-building skills.
• Excellent communication and follow-up skills.
• Organized, detail-oriented, and able to manage multiple priorities.
• Comfortable making phone calls, responding to inquiries, scheduling appointments, and maintaining lead information.
• Positive, energetic, and professional approach.
• Strong customer service orientation and genuine desire to help seniors and their families.
• Ability to work independently while collaborating effectively with a team.
• Comfortable participating in community events and networking activities.
• High school diploma or equivalent required; associate degree or additional education preferred.
• Valid driver's license and reliable transportation.
• Previous sales or senior living experience is a plus but not required for the right candidate .

Why Join Traditions Management?

Joining a new community opening means, you have the opportunity to help build something special from the beginning . You will be an important part of introducing the community to Springfield, developing relationships with local partners, and helping future residents and families discover their new home.

We are looking for someone who is excited about the opportunity to make connections, create memorable first impressions, and help grow a thriving senior living community.

What We Offer

• Health insurance
• Vision insurance
• Paid time off
• Opportunities for professional growth
• The opportunity to be part of an exciting new community opening
• A rewarding career where you can make a meaningful difference in the lives of seniors and their families

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.